Learning Lab Search Results

Video: Building Patient Trust with AIDET® - Staff Interactions (11 Minutes)

Published March 13, 2013

This vignette from the Building Patient Trust with AIDET ® video series follows Mr. Little, a patient with cancer, on his first appointment at Vanderbilt University Medical Center, as he interacts with staff from Registration, Radiology, and Thoracic Surgery Reception. Dr. ...

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Video: Building Patient Trust with AIDET® - Nurse Interactions (11 Minutes)

Published March 13, 2013

This vignette from the Building Patient Trust with AIDET® video series follows Mr. Little, a patient with cancer during his first appointment at Vanderbilt University Medical Center as he interacts with a nurse from the Thoracic Surgery Department. Dr. Hickson provides comme...

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Video: Building Patient Trust with AIDET® - Physician Interactions (24 Minutes)

Published March 13, 2013

This vignette from the Building Patient Trust with AIDET® video series follows Mr. Little, a patient with cancer, during his first appointment at Vanderbilt University Medical Center as he interacts with his physician, Dr. Putnam. Dr. Hickson provides commentary and observa...

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Video: Building Patient Trust with AIDET® - Resident Interactions (2 Minutes 30 Seconds)

Published March 13, 2013

This vignette from the Building Patient Trust with AIDET® video series follows a patient with rheumatoid arthritis as she interacts with the resident during her follow up visit. Dr. Jerry Hickson provides commentary and observations the interaction. If you are watching thi...

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Video: Building Patient Trust with AIDET® - Cardiovascular Inpatient (3 Minutes)

Published March 13, 2013

This vignette from the Building Patient Trust with AIDET® video series follows a patient in the Cardiovascular ICU at Vanderbilt University Medical Center as she interacts with her physicians and care team. Dr. Jerry Hickson provides commentary and observations. If you ...

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Participant Training Guide - AIDET® Five Fundamentals of Patient Communication

Published March 13, 2013

This training guide supplements the AIDET ® : Five Fundamentals of Patient Communication video. This guide is divided into five sections to allow training to take place in a modular format.

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How to Manage Drug-Seeking Patients in the Emergency Department

Published March 13, 2013

In this interview, Dan Smith, MD, Studer Group® coach, national speaker, and practicing Emergency Department physician explains how using AIDET ® can gain compliance with drug-seeking patients.

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Video - highmiddlelow® Performer Conversations Overview

Published March 13, 2013

It is crucial that any organization have a method to re-recruit high performers, continue to develop middle performers and move low performers "up or out" of the organization. If not, organizations hit a wall where progress slows and they cannot achieve their full potential. ...

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Video: highmiddlelow® Performer Conversations - Group Learning

Published March 13, 2013

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Video: highmiddlelow® Performer Conversations - Interviews with Leader and Wrap Up

Published March 13, 2013

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