Is your organization ready for the transparency of information available to health care consumers with the HCAHPS survey? Two of Studer Group's expert speakers will teach you how to use specific, field tested tools to increase patients' perception of care in your organization and how to impact your survey with evidence based practices.
Dear Leader,
Is your organization ready for the transparency of information available to health care consumers with the HCAHPS survey? Join two of Studer Group's expert speakers as they teach you how to use specific, field tested tools to increase patients' perception of care in your organization with evidence based practices.
Studer Group Experts Zani Weber and Karen Cook, RN on October 25th, 2007, will demonstrate field-tested tools harvested from Studer Group's national learning lab of hundreds of hospitals and systems to achieve and sustain extraordinary gains in patient satisfaction.
As a result of participating in this session, participants will:
- Receive information on recent changes in the HCAHPS process, survey or results reporting
- Communicate more effectively on why the approach to clinical quality and the patient’s perception of quality should be similar: bundling patient satisfaction tools for consistent results
- Learn what SG has determined to be evidenced base practice to impact the Medication Domain
- You can access the archived webinar as many times as you like during the 90- day period by using the email address in your registration
All registrants will receive the webinar link in their confirmation email upon receipt of payment to view at dates and times convenient for your organization between the designated times. You will receive a CD-ROM to add to your organizational library. The cost per organization is only $225. This includes both the 90-day webinar link and CD-ROM copy of the webinar which can be viewed by anyone in your organization an unlimited amount of times.
Studer Group would like to thank you for your participation and national commitment to making health care better for employees to work, physicians to practice medicine and patients to receive care.
CME Sponsor and Credit
**The Studer Group is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The Studer Group designates this educational activity for a maximum of 1 CME credit hours in Category 1 Credit towards the AMA Physician’s Recognition Award. In order to meet the requirements, you MUST complete the zoomerang survey in full offered at the end of the webinar. **
Disclosures
Studer Group does not accept commercial support of any kind. Studer Group faculty/editors have no affiliations or significant financial relationships to disclose. No mentions of products, services, or off label use of medications are contained in the CME activity.
Needs Statement
The educational need for this activity was identified through surveys of the target audience and hospital affiliates, research on patient satisfaction and through collaboration between the CME Leadership Committee and the Studer Group professional staff