Studer Group®: Helping Healthcare Organizations Thrive in an Age of Change
Studer Group® works with hundreds of healthcare organizations in the United States, Canada, Australia, New Zealand and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial outcomes. We work to bring structure and focus to organizations through the creation of cultures in which people hold themselves accountable and help set them up to be able to execute quickly. By installing an execution framework called Evidence-Based LeadershipSM, organizations are able to align goals, actions and processes. This framework creates the foundation that enables transformation in this era of continuous change.
A Passion for Making Healthcare Better
Healthcare people are unique in that we are both scientific and deeply passionate about our work, which is why it's important to connect with both the heart and the mind. Connecting with the mind appeals to logical, data-driven, evidence-seeking individuals, while connecting with the heart is all about passion. The same goes for our patients. We need to connect to the mind by explaining a diagnosis, treatment plan and medication instructions, while also connecting to the heart by providing comfort, reassurance and hope.
Cultures of Execution
Studer Group Coaches partner with healthcare organizations to create an aligned culture that is accountable to achieving outcomes together. Working side-by-side, we help to establish, accelerate, and hardwire the necessary changes to create a culture of excellence. This leads to better transparency, higher accountability, and the ability to target and execute specific, objective results that organizations want to achieve. Evidence-Based LeadershipSM (EBL) creates a culture of execution that empowers organizations to respond to new initiatives more quickly and effectively than the rest of the nation. In fact, the EBL framework we coach our partners to implement helps them accelerate the rate of improvement and efficiency in their clinical care and also maximizes reimbursement.
Evidence-Based LeadershipSM and the Baldrige Award
It's this commitment to helping organizations accelerate their ability to execute that led to Studer Group receiving the 2010 Malcolm Baldrige National Quality Award. Our evidence demonstrates that the EBL framework—especially the consistency it creates—is a natural fit with the Baldrige criteria. In fact, Studer Group has had the pleasure of working with ten of the eighteen organizations that have received the award.
The same EBL principles we teach our partners are also hardwired in our own organization. The framework forces us to operate with the efficiency, discipline, and accountability that allowed us to achieve a Baldrige Award level of quality in the first place. It also creates the kind of environment that naturally attracts high performers and allows them to thrive. We are honored to have been recognized as one of the best small companies to work for in America for each of the last six years.
What Our Partners Say
Even though we had all the tools and knowledge, we had read all of Quint's books, we had implemented many things, we couldn't do it until we brought a Coach in. And that's what Studer Group really brought to the table. They've been there, done it, and seen it done all over the country. - Steve Smoot, FACHE, VP, Intermountain Healthcare, Urban South Region
Partnering with Studer Group was the best decision I have made in my 25 years as a healthcare executive. We have drastically improved our patient satisfaction and employee engagement in the first year of implementation of the Studer Group's Evidence-Based Leadership strategies. - Mike Schafer, CEO, Spooner Health System, Spooner, WI
It all comes back to making healthcare better. Working together, we can create great places for employees to work, physicians to practice medicine and patients to receive care.