Learning Lab Search Results

Why Does Engagement Matter? (7 minutes 30 seconds)

Published September 21, 2016

Views 790

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Huron Toolkits Landing Page

Published July 28, 2013

Views 134672

Studer Group's Toolkits are a valuable "one stop shop" for a variety of Studer Group tactics, such as AIDET Plus the Promise SM , Hourly Rounding ® , Individualized Patient Care, highmiddlelow ® , and many more. Each toolkit is a collection of downloadable tools and resour...

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Achieving Excellence in the Emergency Department

Published March 01, 2012

Views 185282

After viewing this one hour webinar, you will learn how Brigham and Women's Hospital moved their Emergency Department patient satisfaction scores from the 6th percentile to the 98th percentile. Heidi Crim, RN, Nursing Director, and Dr. Josh Kosowsky, Clinical Director, will s...

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Operational Framework for Medical Staff Integration

Published January 01, 2012

Views 233

During this one-hour webinar Quint Studer will deliver specific tactics you can implement in your organization to improve your relationship with one of your biggest stakeholders, the physician. This web-based learning session will introduce you to the operational framework ne...

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Hardwiring Profitability

Published January 15, 2013

Views 135

During this fifty minute webinar, Quint Studer, Studer Group Founder & Chairman of the Board, will correlate the current state of the healthcare industry with key characteristics proven to improve patient outcomes and reduce costs. After watching this webinar, you will: Lea...

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Patient Centered Care Is More Than Good Customer Service

Published December 01, 2012

Views 1606

Join Kim Bordenkircher, CEO of Henry County Hospital, for a one-hour webinar to learn strategies that will help you improve your model of patient centered care. In her webinar, "Patient Centered Care Is More Than Good Customer Service", Kim will discuss Henry County's approac...

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Sending Them Home Prepared: Well-Executed Discharge Instructions and the Patient Experience

Published February 01, 2012

Views 514

In this one hour webinar you will learn how a well-executed discharge instruction process, matched with a post-visit phone call, will drive lasting impact on clinical outcomes, reduce readmissions, and improve HCAHPS results.

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Skills Labs 101: How a "Practice Makes Permanent" Tool Moves HCAHPS Results, Accelerates Improvement

Published April 01, 2012

Views 4903

In this one hour web-based learning session, leaders and staff from Nursing and Environmental Services at St. David's HealthCare will demonstrate how to implement skills labs that focus on hourly rounding and AIDET® and will highlight the results they have achieved.

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Sometimes You Get Sand in Your Shoe

Published May 01, 2012

Views 253

Our work as Nurses doesn't always feel like a "day at the beach", but even on "those days" sometimes you just got to make your own sunshine! Gather your team and listen as Rich discusses issues nurses have shared that they feel get in the way of feeling inspired and then prov...

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Getting the Framework Right: How Evidence-Based Leadership Empowers 11,000 Professionals to Improve

Published May 15, 2012

Views 197

Covenant Health is a large integrated health system of approximately 10,000 employees and more than 1,000 physicians. Yet, despite their size, continuously see improvement in Core Measures and achieve HCAHPS results above the national and state levels due to hardwiring the Ev...

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