Tips on how healthcare leaders can maximize thank you notes to drive organizational alignment, decrease turnover and increase employee engagement.
Thank you notes are one of the most cost-effective ways to deliver reward and recognition, which in turn builds critical employee engagement. High-performing organizations realize that people are more engaged and more willing to go the extra mile when leaders frequently expre...
Empathy and communication from nurses and other clinicians are key to positive clinical outcomes and decreased patient anxiety. Find out how one nurse’s experience on the other side of the bedrails changed her perspective on the importance of empathy in patient care.
When Studer Group coach and nurse, Suz Fisher, found herself on the other side of the bedrails, it became a powerful reminder of why empathy and communication are critical to a positive patient experience and clinical outcomes.
For 115 years RVH has been delivering safe, high quality healthcare to residents throughout the booming region of Simcoe Muskoka; an hour north of Toronto. As the largest community health centre in the region, RVH provides a full range of acute services, including specialty se...
Yes, healthcare organizations face major challenges. But Quint Studer is certain that while the times may be changing—and yes, that is the understatement of the century—the values that make healthcare people healthcare people will be our industry’s saving grace.
Get advice from Studer Group's president for leading through disruptive change.
Studer Group president Debbie Ritchie has long been a proponent of building a strong culture. As the rate of change in healthcare continues to increase, having an agile workforce is more critical than ever. We sat down with Debbie to ask her for her advice on building a change...
In October 2012, Saint Thomas Rutherford Hospital (STRH) partnered with the Studer Group as a pivotal next step in establishing evidence based best practices as a premier healthcare facility. Our commitment to implementing Studer principles has proven successful in creating a...
Drive quality and safety by learning specific ED flow improvement tactics and evidence-based strategies to reduce wait times, LWBS and other key performance indicators.
How to Improve Flow for a High-Performing Emergency Department HOW TO IMPROVE FLOW FOR A HIGH-PERFORMING EMERGENCY DEPARTMENT An interview with Dan Smith, MD, Studer Group executive medical director, international speaker, and practicing emergency department physician. Q: DR...
Learn how to improve flow in your emergency department through this Q&A with Emergency physician and Studer Group Medical Director, Dan Smith, MD.
This Q&A with practicing emergency department physician and Studer Group Medical Director Dan Smith, MD outlines practical tips you can use to improve flow in your emergency department.
Western Missouri Medical Center (WMMC) is a fully-accredited acute care facility located in Warrensburg, Missouri. A not-for-profit county Medical Center, WMMC offers comprehensive healthcare services to residents of Johnson County and west central Missouri. WMMC prides itself...
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