Posted September 15, 2017
Take a moment to think about which colleagues you would choose to be on your personal board of directors.
Read More
By
Davy Crockett, RN, MPA, FACHE
Posted September 08, 2017
Davy Crockett, Studer Group coach leader, outlines his top ten tips for new nurse leaders.
Read More
Posted September 01, 2017
Inspiring organizations to be highly reliable and commit to zero harm is the goal of The Joint Commission - but their customers did not always see it that way. Recognizing their reputation could be a barrier to their mission, The Joint Commission changed its approach so customers would be open to their feedback, education and best practices.
Read More
Posted August 30, 2017
In this follow-up to Studer Group’s June 2017 webinar, High Reliability in Healthcare: Creating the Culture and Mindset for Patient Safety, Huron high reliability expert Dave Marshall goes deeper with insights, tips and recommendations on how to lean into the HRO journey.
Read More
Posted August 10, 2017
Patients are the ultimate stakeholders in healthcare and the key to solving the cost crisis. Since the average patient sees a clinician just 20 minutes a few times a year, it's critical to activate patients to advocate for their own wellness.
Read More
Posted August 10, 2017
Physicians are driven by quality, efficiency, input, appreciation and responsive communication. By eliminating inefficiencies and addressing these key drivers, physician engagement will soar.
Read More
Posted August 10, 2017
Since taking over as president and CEO of JPS Health Network in 2009, Robert Earley has focused on three simple rules: Own it. Seek Joy. Don't be a jerk. The result? A cultural transformation in which employee engagement has increased to the 91st percentile and patient satisfaction has improved from the 3rd to the 78th percentile.
Read More
Posted August 10, 2017
Healthcare leaders that excel at engaging stakeholders understand that extraordinary relationships lie at the very heart of engagement. After all, trust lies at the very foundation of any relationship. It is important that leaders be intentional about nurturing it.
Read More
Posted August 10, 2017
More than 300 healthcare executives gathered at The Engagement Conference in February 2017 to learn about “the E-Factor” -- how to get engagement, how to sustain it, and how to use it to deliver better clinical outcomes for patients.
Read More
Posted August 10, 2017
Many organizations struggle with low provider turnout at meetings. We suggest 6 tips for improving physician attendance and engagement.
Read More