Posted September 17, 2018
In my travels to different healthcare organizations over the years, I have been continually struck by one common theme. In healthcare today, there is a clear line in the sand between those that are ready, willing and even energized to change and those that are resistant to anything new or different.
Posted September 05, 2018
Healthcare is a fast-paced, ever-changing profession. There is always a new product, process or policy that we must master. Couple that with the complexity and challenges of everyday patient care, and it is easy to see how compassion fatigue can set in.
Posted August 06, 2018
In this Coaching Minute, Emergency Department Coach Jeff Wood provides examples of ways to keep your organization's mission top of mind for your staff.
Posted July 24, 2018
It’s no secret that healthcare professionals are challenged by burnout. The good news is that between one-half and two-thirds of persons working in healthcare are also resilient. Dr. Wayne Sotile looks at ways to take charge of your future in healthcare and thrive in the healthcare industry.
Posted July 06, 2018
In healthcare, training a large number of employees in a brief timeframe is a challenge. Learn how to hold skills labs that are engaging, effective and create lasting change.
Posted June 11, 2018
Strong partnerships between hospitals and post-acute providers are critical. Not only does it lead to a better transition process, good partnerships benefit all parties, especially the patient. Learn leading practices from case managers on ways to improve post-acute placement.
Posted June 08, 2018
In this Coaching Minute, Tonia Breckenridge explains why it's so important to consistently complete care transition calls to home health patients.
Posted May 21, 2018
Adventist Health Castle worked for 15 years to improve quality and safety in their organization and win the Malcolm Baldrige National Quality Award. In this insight, CEO Kathy Raethel describes their journey.
Posted May 18, 2018
Technology and innovation are at the forefront in Humber River Hospital’s digital strategy. When they began their journey to become the first fully digital hospital in North America 15 years ago, their commitment was to create a full-service acute care facility that put patients, families and employees first.
Posted May 17, 2018
After a year of refocusing on accountability and leadership development, McLaren Flint saw significant improvement in patient experience, employee engagement, and financial performance.