Meaningful stories are a powerful way to engage physicians in measuring and improving their performance, says Gurpreet Dhaliwal, MD, a faculty member at the University of California San Francisco. Dhaliwal came to that conclusion after being inspired by a 2010 New England Journal of Medicine article by David Ring, MD, in which the physician admitted his own error in performing surgery on the wrong hand of a patient.
Three tips from Dr. Dhaliwal to get physicians to follow the metrics include:
1. Adding Meaning to Measurement
2. Developing a Shared Purpose
3. Leveraging 'Followership'
Read the full article: http://www.hfma.org/Content.aspx?id=28938
Studer Group Speaker, Dr. Gurpreet Dhaliwal, is considered one of the most skillful diagnosticians and clinician-educators in the U.S. today. Dr. Dhaliwal writes and speaks on physician leadership, physician engagement, and the need for physicians to engage in high-value care. Dr. Dhaliwal sees patients and teaches medical students and residents in the emergency department, inpatient wards, and outpatient clinic at the San Francisco VA Medical Center. See a clip of him in action and learn more about his speaking topics - https://www.studergroup.com/people/gurpreet-dhaliwal