The goals of rounding are to strengthen relationships, create approachability, assess process improvement opportunities, and demonstrate appreciation. Rounding can also be used to help an organization identify and resolve barriers to organization wide goals, such as computerized physician order entry (CPOE) adoption. This hfma e-bulletin highlights four ways healthcare organizations can adapt rounding to meet its needs.
1. Target questions around specific organization-wide priorities.
2. Follow up on findings.
3. Maintain a consistent schedule.
4. Find a time that works for staff.
Using the four tactics outlined above, organizations can improve the quality and quantity of rounding across the organization.
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