Learning Lab Search Results

Video : Rounding for Outcomes (Canadian Focus) (60 minutes)

Published April 15, 2013

In this 60 minute video, Mitch Hagins, Studer Group Coach, discusses the why, what, and how of Rounding for Outcomes, with a focus on Canadian partners. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback...

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MyRounding: How One CEO Saved 78 Hours a Year (That’s Almost Two Weeks!)

Published June 23, 2015

Rounding for Outcomes is a foundational tactic that Studer Group coaches have been implementing and hardwiring in healthcare organizations for more than a decade. It has proven to be the most effective way to collect vital information, reward and recognize behavior, build rela...

Access Level: Premium/Partner | Member | Public

Hourly Rounding® Simulator

Published March 15, 2016

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Video: Purposeful Hourly Rounding

Published March 10, 2023

This video presents the What, Why, and How to conduct effective clinical rounds on patients to support safety, quality care and communication.

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Video: Hourly Rounding® Video Series - Welcome and Introduction (9 minutes)

Published March 25, 2006

Hourly Rounding ® is a powerful tactic to improve nursing and patient care excellence and proves that that certain nursing staff behaviors reduce call lights and allow us to respond more efficiently to patient requests. Organizations that have implemented Hourly Rounding hav...

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Video: What Right Looks Like: Leader Rounding with Internal Customers, Customer Does Not Have Time for Round

Published March 30, 2015

In this one-minute video, a leader demonstrates how to handle a situation when an internal customer does not have the time to be rounded on. He reschedules the round and communicates the importance of having dedicated time to connect so that he can provider her team with bett...

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What Right Looks Like: Leader Rounding with Employees: Leader Asks Probing Questions to Dig Deeper Into Employee’s Responses (7 Minutes)

Published April 20, 2015

In demonstration of “What Right Looks Like,” the leader holds a round with an employee who is not as engaged in the conversation. The leader must ask clarifying and probing questions to elicit the information she desires. If you are watching this video as part of an assignme...

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Video: Leader Rounding with Patients (37 minutes)

Published April 09, 2013

Video Length: 37 minutes Watch as a Studer Group coach Faye Sullivan trains leaders how to round on patients and to effectively implement and hardwire this tactic. Since this video was produced, we have continued to collect evidence of best practices. While this was our...

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Hourly Rounding®: 101

Published November 06, 2015

When Hourly Rounding ® is implemented effectively, a staff member visits each patient every hour during the day, and every two hours during the night. During these rounds, eight very specific behaviors are utilized that contribute to improved safety for patients and efficien...

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Leader Rounding on Internal Customers: 101

Published September 18, 2015

Rounding on internal customers (or on departments/areas served) is one of Studer Group’s Must Haves® because support and ancillary services play a vital role in the care delivered to patients. These areas take care of the people taking care of patients. This guide includes in...

Learning Lab Search Results

Video : Rounding for Outcomes (Canadian Focus) (60 minutes)

MyRounding: How One CEO Saved 78 Hours a Year (That’s Almost Two Weeks!)

Hourly Rounding® Simulator

Video: Purposeful Hourly Rounding

Video: Hourly Rounding® Video Series - Welcome and Introduction (9 minutes)

Video: What Right Looks Like: Leader Rounding with Internal Customers, Customer Does Not Have Time for Round

What Right Looks Like: Leader Rounding with Employees: Leader Asks Probing Questions to Dig Deeper Into Employee’s Responses (7 Minutes)

Video: Leader Rounding with Patients (37 minutes)

Hourly Rounding®: 101

Leader Rounding on Internal Customers: 101

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