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Why Does Engagement Matter?

Published September 21, 2016

Views 2097

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CarolinaEast Medical Center: Utilizing Patient Call Manager™, MyRounding®, and Interdepartmental Surveys to Super Charge Staff Recognition and Engagement

Published August 24, 2016

Views 194

Download the Partner Spotlight Leaning on our Mission and assuring we are upholding our commitment to our patients, families, and communities, it is incumbent upon us to always assess how well we are doing. Understanding that a key critical factor to achieving outcome...

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Studer Group Toolkits Landing Page

Published July 28, 2013

Views 103076

Studer Group's Toolkits are a valuable "one stop shop" for a variety of Studer Group tactics, such as AIDET Plus the Promise SM , Hourly Rounding ® , Individualized Patient Care, highmiddlelow ® , and many more. Each toolkit is a collection of downloadable tools and resour...

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Employee Selection: Candidate Screening and the Leader Interview: 101

Published September 18, 2015

Views 2215

Employee selection refers to the process by which applicants are screened, interviewed, and either selected, or rejected, from an organization’s process to fill a position. The selection process involves three key steps—candidate screening, the leader interview, and the peer ...

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AIDET Plus the Promise: Transport Example

Published December 13, 2016

Views 2777

  In this one-minute video, a transport employee uses the AIDET Plus the Promise SM framework when communicating with a patient, including taking the time to manage up the organization's radiology team.

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Elevated Shift Huddle Template - Hospital Setting

Published October 19, 2017

Views 1355

Huddles, whether they are safety huddles or shift huddles or gatherings for any other reason, all exist for the sole purpose of communicating critical information to mitigate risk. However, for organizations on a high reliability journey, traditional huddles must be elevated t...

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Castle Medical Center: Okupu: Growing Our 'Ohana

Published August 24, 2016

Views 708

Download the Partner Spotlight First year turnover reached an all-time high at Castle Medical Center. With many newly-hired associates leaving the organization during their first year of employment, we were motivated to do a “deep dive” to identify potential issues. I...

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Using your Employee Engagement Survey to Drive Work - Life Blend and Organizational Performance

Published September 09, 2009

Views 6635

What do you already know that you could be doing better? Join Judy Kees, Studer Group Coach, HR Executive and Health System Administrator, to learn how to maximize your employee survey to create a culture that supports both the organization and the employee.

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Employee Engagement - Actions to Create Work-Life Blend in Healthcare

Published March 18, 2009

Views 6110

How do you create a culture that blends both the organization's goals and the work-life goals of the individual?

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Employee Engagement No Longer a "Soft" Science: 3 Steps to Cultivate More Committed Employees

Published April 09, 2012

Views 0

For many years, employee engagement, especially in healthcare, was considered a "soft" science — something leaders thought about only after addressing the "hard stuff" like volume and reimbursement. Leaders who buy into this mindset, however, fail to realize the impact employe...

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