Learning Lab Search Results

Video: Purposeful Hourly Rounding

Published March 10, 2023

This video presents the What, Why, and How to conduct effective clinical rounds on patients to support safety, quality care and communication.

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Rules for Developing Effective Leader Goals

Published November 30, 2015

One of the most effective methods for sustaining organizational success is to have leader evaluations tied to goals. The challenge is to have leaders develop effective key goals for their areas of responsibility. This article by Studer Group expert Bill Bielenda will provide y...

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High-Performing Emergency Physician Leader Self-Test

Published August 04, 2015

Are you doing all that you can in your practice to improve the patient experience? Rate Yourself in terms of your behavior.“Never” indicates that it is not part of your usual practice and “Always” means it is a strongly hardwired and consistent behavior.

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Evidence-Based Practices for Improved Pain Management

Published October 05, 2016

Defining pain is a problem for most in the healthcare field. We know it exists, however self-assessments vary greatly and aren’t always the best indicator. Access some of the most effective ways we have seen organizations succeed in managing pain.

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Evidence-Based Leadership Validation Resource

Published November 08, 2013

This tool provides questions to utilize during monthly supervisory meeting to validate that leaders are utilizing evidence-based leadership practices.

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Effective Care Transitions from EMS to the Emergency Department

Published December 10, 2015

Effective care transitions from Emergency Medical Services (EMS) to the Emergency Department (ED) is critical to providing safe and quality patient care. Both EMS and the ED team must develop the necessary skills to efficiently handover patients to provide appropriate care an...

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Clinician Engagement Survey Rollout Toolkit

Published May 07, 2018

The Clinician Engagement Survey Results Rollout Toolkit contains the tools you need to successfully implement an engagement survey at your organization.

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Webex Video: Quality Impact Teams: Part 3 – Maximizing the Effectiveness of Teams (17 minutes)

Published January 15, 2014

This webinar walks Quality Impact Team members through 5 tips and tools to ensure the most effective use of meeting time. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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Standards of Behavior

Published December 13, 2016

In this 8-minute video, Craig Deao discusses the importance of Standards of Behavior in building an organizational culture of excellence, as well as tips for ensuring that your organization's Standards of Behavior are effective and impactful.

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AIDET® in Action: Michael’s Story (excerpt from Quint Studer leading a large session) (10 minutes)

Published November 12, 2018

This excerpt is Quint describing the power of effective communication during a period of high anxiety with his son.

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