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Video: AIDET® in a Large Academic Medical System (8 minutes)

Published April 16, 2013

Views 174

In this 8 minute video, Dr. Tucker of UAB, discusses the importance of using AIDET ® to communicate with patients and families, and the process of rolling out AIDET ® in a large academic medical system. He discusses how UAB trained leaders, cascaded training throughout ...

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Video: Building Patient Trust with AIDET® - Staff Interactions (11 Minutes)

Published March 13, 2013

Views 1118

This vignette from the Building Patient Trust with AIDET ® video series follows Mr. Little, a patient with cancer, on his first appointment at Vanderbilt University Medical Center, as he interacts with staff from Registration, Radiology, and Thoracic Surgery Reception. Dr. ...

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AIDET® Plus the Promise: 101

Published September 18, 2015

Views 1236

AIDET ® Plus the Promise SM is comprised of an acronym that stands for Acknowledge, Introduce, Duration, Explanation, and Thank You, plus a verbal commitment to a patient, family member, or customer (“The Promise”). This guide contains information on each component of AIDET...

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AIDET® Overview Spanish

Published August 29, 2018

Views 243

This tool provides an overview of a fundamental must have, AIDET® in Spanish.

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Participant Training Guide - AIDET® Five Fundamentals of Patient Communication

Published March 13, 2013

Views 1683

This training guide supplements the AIDET ® : Five Fundamentals of Patient Communication video. This guide is divided into five sections to allow training to take place in a modular format.

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Video: Physician Must Haves®: AIDET® (10 minutes)

Published March 07, 2014

Views 775

A physician’s use of AIDET® will greatly enhance the communication framework they use with patients. Utilizing AIDET® effectively will reduce patient anxiety and manage the entire care team’s experience up. Visit Quint's other videos on Physician Must Haves®: Physician Mu...

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eLearning Modules and Simulators

Published June 23, 2014

Views 28455

Our eLearning modules and simulators allow you to become comfortable with healthcare concepts and Studer Group behaviors in a computer-based learning environment. Additionally, both the eLearning modules and simulators offer the opportunity to test your skills and simultaneou...

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Partner Spotlight: Philhaven and AIDET®

Published November 10, 2015

Views 190

Studer Group loves to celebrate our partners' outstanding work! Philhaven, a behavioral health facility, created this video to share about the power of the AIDET ® framework with their employees. As you enjoy this video, please note that it is not the intellectua...

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What Right Looks Like: Hospitalist Repeat Encounter (4 Minutes)

Published January 05, 2017

Views 535

  In this 4-minute video, a hospitalist uses the AIDET Plus the Promise SM framework to communicate with a patient during a follow up encounter with her. Studer Group would like to thank Medical City Denton for their collaboration in creating this video.

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What Right Looks Like: Hospitalist First Encounter (5 Minutes)

Published January 05, 2017

Views 1350

  In this 5-minute video, a hospitalist uses the AIDET Plus the Promise SM framework to communicate with a patient during his first encounter with her. Studer Group would like to thank Medical City Denton for their collaboration in creating this video.

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