Learning Lab Search Results

AIDET® Simulator: First Encounter with a Care Provider

Published March 06, 2015

In the first simulator, the learner is a patient whose CNA has come to check their blood pressure and help them to the bathroom. The learner choose the behaviors/statements that they would like to hear as a patient.

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AIDET Plus the Promise: Transport Example (1 Minute)

Published December 13, 2016

In this one-minute video, a transport employee uses the AIDET Plus the Promise SM framework when communicating with a patient, including taking the time to manage up the organization's radiology team.

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Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Outpatient Registration (2 minutes)

Published March 12, 2013

In this 2 minute vignette staff in outpatient registration checks in a patient for a procedure. Download the AIDET® Video Participant Guide If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your...

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Video: AIDET - Australia

Published July 22, 2013

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Video: Validating AIDET for Reception - What Right Looks Like (3 Minutes)

Published May 22, 2015

In this three-minute video, AIDET at the reception desk is demonstrated while being validated by a leader. The leader then provides coaching feedback on the employee's strengths and opportunities for improvement, as well as the details regarding how she will follow-up. Please...

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AIDET Plus the Promise: Food Services Example (1 Minute)

Published December 13, 2016

In this one-minute video, a food services employee uses the AIDET Plus the Promise SM framework when interacting with a patient.

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AIDET Plus the Promise: Housekeeping Example (1 Minute)

Published December 13, 2016

In this one-minute video, a housekeeping employee uses the AIDET Plus the Promise SM framework when communicating with a patient.

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AIDET Plus the Promise: Valet Example (Dropping Off) 2 Minutes

Published December 13, 2016

In this two-minute video, a valet employee (portrayed by Quint Studer) uses the AIDET Plus the Promise SM framework to communicate with an arriving customer.

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AIDET Plus the Promise: Valet Example (Picking Up) One Minute

Published December 13, 2016

In this one-minute video, a valet employee (portrayed by Quint Studer) uses the AIDET Plus the Promise SM framework to communicate with a customer who is picking up her car.

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AIDET Plus the Promise: Volunteer Services Example (Two Minutes)

Published December 13, 2016

In this two-minute video, a hospital volunteer (portrayed by Quint Studer) uses the AIDET Plus the Promise SM framework to assist an arriving visitor.

Learning Lab Search Results

AIDET® Simulator: First Encounter with a Care Provider

AIDET Plus the Promise: Transport Example (1 Minute)

Video: What Right Looks Like - AIDET® Five Fundamentals of Patient Communication - Outpatient Registration (2 minutes)

Video: AIDET - Australia

Video: Validating AIDET for Reception - What Right Looks Like (3 Minutes)

AIDET Plus the Promise: Food Services Example (1 Minute)

AIDET Plus the Promise: Housekeeping Example (1 Minute)

AIDET Plus the Promise: Valet Example (Dropping Off) 2 Minutes

AIDET Plus the Promise: Valet Example (Picking Up) One Minute

AIDET Plus the Promise: Volunteer Services Example (Two Minutes)

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