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Studer Group Toolkits Landing Page

Published July 28, 2013

Views 103076

Studer Group's Toolkits are a valuable "one stop shop" for a variety of Studer Group tactics, such as AIDET Plus the Promise SM , Hourly Rounding ® , Individualized Patient Care, highmiddlelow ® , and many more. Each toolkit is a collection of downloadable tools and resour...

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Employee Selection: Candidate Screening and the Leader Interview: 101

Published September 18, 2015

Views 2215

Employee selection refers to the process by which applicants are screened, interviewed, and either selected, or rejected, from an organization’s process to fill a position. The selection process involves three key steps—candidate screening, the leader interview, and the peer ...

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Elevated Shift Huddle Template - Hospital Setting

Published October 19, 2017

Views 1355

Huddles, whether they are safety huddles or shift huddles or gatherings for any other reason, all exist for the sole purpose of communicating critical information to mitigate risk. However, for organizations on a high reliability journey, traditional huddles must be elevated t...

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Castle Medical Center: Okupu: Growing Our 'Ohana

Published August 24, 2016

Views 708

Download the Partner Spotlight First year turnover reached an all-time high at Castle Medical Center. With many newly-hired associates leaving the organization during their first year of employment, we were motivated to do a “deep dive” to identify potential issues. I...

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Nurse Leader Rounding: Beyond the Mechanics

Published March 10, 2017

Views 902

Leaders often struggle to move beyond the “mechanics” of nurse leader rounding and feel tethered to questions—which can often make them feel robotic in delivery. While it is important for nursing leaders to standardize the way in which questions are asked during Nurse Leader ...

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Nurse Leader Rounding: Pre-Round Conversation

Published January 12, 2015

Views 6592

In this video, a nurse leader rounds with a nurse before rounding on her patients in order to obtain pertinent information. If you are watching this video as part of an assignment, please download this form , complete it, and share your feedback with your supervisor.

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Nurse Leader Rounding: CNO and Nurse Leader Conversation Following Shadow Round (Example 2):

Published January 12, 2015

Views 2165

In this video, a CNO conducts a coaching conversation with a nurse leader following a shadow round. The CNO uses the competency checklist to guide the conversations, and starts with what she does well and then coaches her around opportunities for improvement. Emphasis is place...

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Nurse Leader Rounding: CNO and Nurse Leader Conversation Following Shadow Round (Example 1)

Published January 12, 2015

Views 2069

In this video, a CNO conducts a coaching conversation with a nurse leader following a shadow round. They discuss what has been learned about the care of the patient, where the team has opportunities for improvement, and the difference made by coaching the nurse. If you are w...

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Nurse Leader Rounding WHY - elearning Module

Published March 06, 2015

Views 7374

This module was created to teach and validate the following objectives: Describe the connection between Nurse Leader Rounding and improved patient outcomes Explain how Nurse Leader rounding can benefit the patient experience Associate the process of Nurse Leader ...

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Nurse Leader Rounding: Follow Up with Coaching around Pain Management and Responsiveness

Published January 12, 2015

Views 4776

In this video, a nurse leader demonstrates a coaching conversation with a nurse on the subject of pain management and responsiveness. In this vignette, the nurse leader highlights what the nurse is doing well (care boards updated) and shares notes around opportunities for impr...

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