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Effective Governance: Forming Better Board-CEO Relationships

Published July 02, 2015

Views 101

A successful Board – CEO relationship heavily relies on defined expectations, adherence to roles and responsibilities, trust, and effective communication. This guide will provide strategies for strengthening the relationship between board members and CEOs.

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highmiddlelow® toolkit

Published July 07, 2014

Views 11511

This page contains links to downloadable resources contained in the highmiddlelow® toolkit. Content includes leading practices related to the why behind highmiddlelow® performance conversations and how to hold each of the conversations as well as differentiate staff members, ...

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The Joint Commission and Studer Group: Partners in Cultural Transformation

Published September 01, 2017

Views 7601

Inspiring organizations to be highly reliable and commit to zero harm is the goal of The Joint Commission - but their customers did not always see it that way. Recognizing their reputation could be a barrier to their mission, The Joint Commission changed its approach so custom...

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"Boots-on-the-Ground" Leadership: How Better Accountability and Leadership Development Helped McLaren Flint Achieve Alignment and Decrease Deficit

Published May 17, 2018

Views 35197

After a year of refocusing on accountability and leadership development, McLaren Flint saw significant improvement in patient experience, employee engagement, and financial performance.

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Quint Studer Announced as a Speaker for Becker's Hospital Review 5th Annual Meeting

Published November 19, 2013

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Quint Studer was announced as one of 205 speakers that will present at Becker's Hospital Review 5th Annual Meeting on May 15-17, 2014, in Chicago, IL.

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The Fundamentals of Emergency Department Physician Leadership

Published September 01, 2015

Views 3378

Emergency Department Physician leaders require skills such as how to interpret and impact patient experience data, integrate with hospital operations and build accountability within their team. Through our work with emergency departments and thousands of leaders, Studer Group...

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Rounding with Patients: Nurse-Hospitalist Team Bedside Rounding Model

Published March 10, 2017

Views 542

Use this guide to facilitate bedside rounding on patients by hospitalists and nurses together in your organization. This practice facilitates interdisciplinary teamwork and fosters patient trust as well as care team communication.

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Leadership Tip – No Shortcuts to Sustainable Results

Published May 28, 2014

Views 42

Studer Group Coach Jackie Gaines offers her "tip of the month."

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Care Transition Calls 101: Post-Visit

Published September 18, 2015

Views 367

Post-visit calls, long proven to drive stronger transitions of care, are a proven tactic to improve clinical outcomes, positively impact the patient care experience, and reduce preventable readmissions. This guide contains information on the importance of post-visit calls, as...

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Leadership Development: It’s a Practice Not a Goal (Part 1 of 2)

Published January 20, 2016

Views 6994

Jim is a very good nurse. He has shown his skills over and over, and now he has the opportunity to be the nurse manager. The decision is made on a Friday. He starts Monday. What is his preparation to be the nurse manager? The weekend to think about it.  Haley is newer to her ...

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