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Team Champions and Descriptions Document

Published August 20, 2014

Views 504

A comprehensive collection of all team and key role descriptions

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Quality and Accountability: Why We Can’t Have One without the Other

Published August 30, 2012

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Quality has always mattered. Delivering top-notch clinical quality day after day, and striving to get better and better at doing so, have always been our industry’s main goals. After all, patient care isn’t just another product or service. We’re talking about saving human live...

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How Progressive HR Departments Contribute to Reducing Turnover and Boosting Employee Engagement

Published December 11, 2015

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Today’s healthcare human resources department has changed dramatically over the last decade. Rather than being consumed by the day-to-day necessities of benefits and paperwork, today’s leaders are active business partners of those they serve. Adept at both strategy and operati...

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Care Transition Calls: Discharge in the Acute Care Setting Toolkit

Published July 24, 2014

Views 3484

This page contains links to downloadable resources contained in the Post Visit Calls Toolkit as well as relevant videos and articles. Content includes leading practices related to attempt and contact rates for a variety of units within a hospital, tracking logs, verifying com...

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Effective Meetings Guide

Published July 22, 2016

Views 1253

This brief job aid provides a summary of leading practices for effective meetings. 

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Elevated Shift Huddle Template - Hospital Setting

Published October 19, 2017

Views 4582

Huddles, whether they are safety huddles or shift huddles or gatherings for any other reason, all exist for the sole purpose of communicating critical information to mitigate risk. However, for organizations on a high reliability journey, traditional huddles must be elevated t...

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Leading Effective Meetings

Published January 14, 2022

Views 1081

Use this brief guide to learn ways to make your meetings more meaningful, effient and effective.

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Physician Collaboration Toolkits

Published July 03, 2014

Views 2563

This page contains links to the Physician Collaboration Toolkits, which provide specific actions and tools that leaders and other health care professionals can use to collaborate with physicians in achieving outcomes that benefit both the physicians and the organization and e...

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AIDET Plus the PromiseSM Toolkit

Published May 14, 2014

Views 35128

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Leader Rounding with Internal Customers Toolkit

Published September 18, 2014

Views 5427

This page contains links to downloadable resources contained in the Leader Rounding on Internal Customers Toolkit as well as relevant videos and articles. Content includes leading practices related to the why behind support service rounding, determining competency, guidelines...

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Studer Group Toolkits

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