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Insights and Thought Leadership

Published September 21, 2021

Views 4840

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Hardwired Results Issue 1: Leadership Foundations

Published January 05, 2023

Views 575

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Are You Prepared To Meet the Challenges of Sequestration?

Published June 07, 2013

Views 17

The industry impact of sequestration, sometimes referred to as sequester, includes reductions in Medicare payments of up to 2% each year. According to the Congressional Research Service Report that is prepared for Members and Committees of Congress, the average 2% reduction o...

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When a Nurse is the Patient: A Lesson in Empathy and Communication

Published February 08, 2017

Views 19177

When Studer Group coach and nurse, Suz Fisher, found herself on the other side of the bedrails, it became a powerful reminder of why empathy and communication are critical to a positive patient experience and clinical outcomes.

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Turning the Tables on High Turnover with Peer Interviewing

Published May 22, 2017

Views 9709

St. David’s Georgetown had a problem with high turnover for new employees. By implementing and hardwiring Studer Group’s peer interviewing practice, they reduced their turnover rates from more than 20 percent to less than 10 percent.

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Top Hospitals Named by U.S. News & World Report

Published July 16, 2013

Views 0

The 24 th annual Best Hospitals list was released by U.S. News & World Report. This year, nearly 5,000 hospitals and 10,000 specialties were evaluated. Only 18 highly reliable healthcare organizations made the Honor Roll list, meaning that in at least six specialties they r...

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High-Performing Emergency Physician Leader Self-Test

Published August 04, 2015

Views 78

Are you doing all that you can in your practice to improve the patient experience? Rate Yourself in terms of your behavior.“Never” indicates that it is not part of your usual practice and “Always” means it is a strongly hardwired and consistent behavior.

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Effective Meetings Guide

Published July 22, 2016

Views 1253

This brief job aid provides a summary of leading practices for effective meetings. 

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Leading Effective Meetings

Published January 14, 2022

Views 1081

Use this brief guide to learn ways to make your meetings more meaningful, effient and effective.

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Two Tactics to Elevate Patient Care and Frontline Staff Coaching

Published May 11, 2016

Views 6297

In a post-Affordable Care Act environment more patients than ever before are accessing care through the emergency department. According to a May 2015 report by the American College of Emergency Physicians (ACEP), three-quarters of emergency physicians reported a rise in patie...

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