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Huddle Up: How Frontline Shift Huddles Lead to High Reliability

Published October 19, 2017

Views 48582

Whether an organization is expressly striving for “high reliability” or creating goals to provide the highest quality and safety in care delivery, traditional huddles must be elevated to include specific steps and questions that align to clear goals.

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Individualized Patient Care: A Simple Concept That is Difficult to Get Right

Published January 12, 2018

Views 30701

Individualized Patient Care (IPC) is one of the most simple but underutilized tactics when it comes to patient care.

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Q&A: Patient Involvement and Representatives

Published February 01, 2018

Views 0

Studer Group coaches explain the CMS Condition of Participation requirement and discuss the best way to keep patients and their designated surrogates informed about their care.

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Rounding with Patients: Nurse-Hospitalist Team Bedside Rounding Model

Published March 10, 2017

Views 542

Use this guide to facilitate bedside rounding on patients by hospitalists and nurses together in your organization. This practice facilitates interdisciplinary teamwork and fosters patient trust as well as care team communication.

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Team Champions and Descriptions Document

Published August 20, 2014

Views 504

A comprehensive collection of all team and key role descriptions

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Skills Lab Toolkit

Published November 20, 2014

Views 4696

This page contains links to downloadable resources contained in the Skills Lab toolkit. Skills labs can be conducted to teach or validate a behavior. The Skills Lab Toolkit is replete with the resources needed to run skills labs at your organization. Studer Group Toolkit: ...

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Pre-Shift Huddle Agenda

Published December 16, 2015

Views 1641

This sample pre-shift huddle agenda includes space to capture "wins", patient experience and safety results, focus for the day, and other key huddle elements.  

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Elevated Shift Huddle Template - Hospital Setting

Published October 19, 2017

Views 4582

Huddles, whether they are safety huddles or shift huddles or gatherings for any other reason, all exist for the sole purpose of communicating critical information to mitigate risk. However, for organizations on a high reliability journey, traditional huddles must be elevated t...

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Building Leader-Employee Connections with Geographically Dispersed Teams

Published October 22, 2018

Views 4912

With a market shift in healthcare delivery to outpatient and post-acute settings, more and more, leaders are dealing with a geographically dispersed or virtual workforce. Get practical tips for developing and engaging employees in remote or satellite locations.

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Using Shift Huddles to Empower Leaders

Published April 13, 2016

Views 25201

As a coach with Studer Group, I have the honor of traveling all over the country and seeing the incredible work happening in our medical centers and clinics. Wherever I go, the passion and drive that I see in the healthcare community is the same – healthcare leaders want to c...

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