Posted October 13, 2016
Learn what leaders from three Canadian healthcare organizations are doing to provide the best patient care - the starting point for organizational improvement.
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By
Angie Esbenshade, RN, MSN, MBA, NE-BC
Posted September 16, 2016
During Emergency Department renovations, patient experience scores can take a hit. Angie Esbenshade, leader of Studer Group’s Emergency Services Team, takes a look at three strategies to combat and prevent these declines.
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Posted September 01, 2016
Studer Group speaker Mark Noon, USAF discusses the leadership gap in healthcare and shares eight elements to set up talented employees with the right skills to step in to management or leadership roles.
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Posted August 22, 2016
Gain perspective from practicing physicians on how to address patient comfort and pain levels while mitigating opioid issues.
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Posted August 12, 2016
With as high as three quarters of all unscheduled hospital admissions coming through the emergency department (ED), the overall patient experience hinges on how patients perceive the care they receive in the ED.
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Posted August 12, 2016
Chances are, you have already incorporated Advanced Practice Providers (APPs) into your healthcare team or you soon will. The prevalence of APPs is growing as an already over-burdened and under-supplied healthcare system navigates a rapidly expanding Medicare-eligible baby boomer population and the impact of the Affordable Care Act (ACA). This increased demand for services, coupled with an aging physician workforce, has resulted in an additional strain on resources and in challenges getting access to care.
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Posted July 21, 2016
A critical point of differentiation for academic medical centers and teaching facilities is that residency faculty have a privilege and responsibility to prepare the next generation of physicians. The idea that residents adopt behaviors that their faculty role model “is an explicit educational methodology for learning that is sustainable.” Teaching residents to communicate well with patients is the right thing to do.
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By
Karen Smith, MSN, RN, CEN, NE-BC
Posted June 17, 2016
Do your goals for your emergency department seem unattainable? Are you frustrated by inefficient processes? Are you concerned about keeping staff and physicians engaged? The problem may be that you aren’t addressing the right problems. Use this 4-step diagnostic approach to improve ED results and measure financial return on those improvements.
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Posted June 10, 2016
While behavior is important, I don’t think we can transform culture until we transform employee loyalty and engagement. We can’t transform employees until we transform leadership. So now that we’ve identified a few behaviors of good leadership, let’s look at the outcomes of adopting those behaviors. What happens if you are able to master those four characteristics? What’s in it for your employees?
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Posted June 10, 2016
Understanding alignment of goals and the actions required to achieve goals are not automatic skills for new or emerging leaders. In healthcare, many managers and supervisors move up the ranks because they are a good technician or clinician. Often times, however, they have not been prepped for the roles they are accepting. On-the-job training becomes a necessity, but can be challenging when new leaders are required to perform the responsibilities and learn them at the same time.
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