Posted September 25, 2017
In part two of the series, this checklist will walk you through four items you can do after converting to a new electronic health record system to optimize for patient access.
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Posted September 25, 2017
In part one of the series, this checklist identifies six "must-do" items to optimize patient access before converting to a new electronic health record system.
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By
Davy Crockett, RN, MPA, FACHE
Posted September 08, 2017
Davy Crockett, Studer Group coach leader, outlines his top ten tips for new nurse leaders.
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Posted August 10, 2017
Patients are the ultimate stakeholders in healthcare and the key to solving the cost crisis. Since the average patient sees a clinician just 20 minutes a few times a year, it's critical to activate patients to advocate for their own wellness.
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Posted August 10, 2017
Physicians are driven by quality, efficiency, input, appreciation and responsive communication. By eliminating inefficiencies and addressing these key drivers, physician engagement will soar.
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Posted August 10, 2017
Since taking over as president and CEO of JPS Health Network in 2009, Robert Earley has focused on three simple rules: Own it. Seek Joy. Don't be a jerk. The result? A cultural transformation in which employee engagement has increased to the 91st percentile and patient satisfaction has improved from the 3rd to the 78th percentile.
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By
Matthew Bates, MPH
Posted July 14, 2017
Patient’s perspective of their care begins well before their first interaction with a physician. Every moment from scheduling to post-visit follow-up can make an impact. That’s why it’s critical to have a care team dedicated to providing quality care. The key to success is an engaged medical practice staff.
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Posted July 01, 2017
This Q&A with practicing emergency department physician and Studer Group Medical Director Dan Smith, MD outlines practical tips you can use to improve flow in your emergency department.
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Posted June 21, 2017
Often, the focus of transitions of care is solely on the discharge process. While it is important to get that step right, there are other transitions our patients face that require diligence to ensure we give our patients what they need.
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Posted June 21, 2017
Did you know that the scale for responses in the Transitions of Care is different from other HCAHPS domains? Learn the right questions to ask to develop a comprehensive care plan that captures the preferences, understanding and responsibilities of the patient and caregiver after discharge.
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