Questions:
Leaders, providers and employees are highly engaged in the mission, vision, and goals of our organization.
A culture centered on accountability is reliably embedded in our organization through an ongoing process of communication and assessment of goals at every level.
We've hardwired care transitions for fewer preventable readmissions.
We have a clearly articulated and aligned organizational strategy for employing physicians and compensating them.
We compete effectively with ambulatory surgery centers because our perioperative services are streamlined and patient-centered.
We are well-prepared and positioned for high performance on the outpatient experience as CMS prepares to debut the OAS CAHPS survey in 2018.
Leaders, providers, and employees understand how strong financials link to quality clinical outcomes and a positive patient experience.
We always begin by first explaining "why," (then "what" and "how") when asking individuals to change behavior to improve financial outcomes.
Answers:
IF YOU ANSWERED "YES" 7 OR MORE TIMES:
Congratulations. You've hardwired financial excellence at your organization. Continue to drive organizational growth with onsite training that creates organization-wide urgency to execute changes. View Studer Group speakers and topics at StuderGroup.com/WeSpeak.
IF YOU ANSWERED "YES" 5 TO 6 TIMES:
You're on the path to closing important financial gaps. Now, complete the Emergency Department Financial Benefit Calculator to see how improving certain metrics can increase your bottom line by hundreds of thousands or even millions of dollars each year at StuderGroup.com/ROI-Calculator.
IF YOU ANSWERED "YES" 4 OR FEWER TIMES:
You've demonstrated your commitment to improving financials. From technology to Medicare reimbursement, and volume to value, we've developed an infographic that provides videos, whitepapers and resources designed to help address each issue. Access the infographic at StuderGroup.com/Anatomy-Hospital.