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Setting standards for your team: Insights from Studer Group

  • Publication: Becker's Hospital Review
  • Release Date: May 15, 2015

On their first day, employees at Studer Group sign a commitment statement to abide by the company's behavioral standards, which are nonnegotiable.

"There is something about signing it that makes people more committed," Shannon Libbert, director of national partnerships at Studer Group, said at the Becker's Hospital Review 6th Annual Meeting in Chicago. "It certainly lays the foundation and sets expectations early on."

Shannon provided a list of standards of behavior, such as a positive attitude, neat appearance, respect for others' privacy, recognition of others, elevator etiquette and generosity. "It can come down to something as small as email etiquette," she said. "People perform if they know what it is they are to perform and what they will be held accountable for."

See what Studer Group requires from all employees around standards of behavior and a few tips to consider within your organization in this Becker's Hospital Review article written by Molly Gamble. 

Read the full article: http://www.beckershospitalreview.com/hospital-management-administration/setting-standards-for-your-team-insights-from-studer-group.html

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