Studer Conferences offers key traits for long-term success such as change management, leadership development, consistent communication and more. Debbie Landers, Senior Vice President, Jarrard, Inc., attended Studer Conferences in Orlando, FL in February 2016. In this article “Driving Change: Studer Conference Patient Experience Lessons,” Debbie shares her experiences and learnings at the conference, including lessons in leadership and phases of change. She outlines the four phases of change shared during one of the sessions and why leaders must lead by example when it comes to improving patient experience.
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