I've found people who are most successful in aligning actions to achieve desired results have one overarching skill: the ability to connect with both the heart and mind of those they lead, work with, or care for and serve.
Healthcare people are both scientifically minded and deeply passionate about their work. When we connect to the mind, we're appealing to their logical, data-driven, evidence-seeking side. When we connect to the heart, we're appealing to that passion and the values they bring to work every day.
The full article can be accessed on Becker's Hospital Review's website here: http://www.beckershospitalreview.com/leadership-management/connecting-with-hearts-and-minds-a-set-of-qualities-and-skills-every-leader-needs.html