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7 Tips for Improving Emergency Department Patient Flow

  • Publication: HFMA
  • Release Date: October 19, 2015

When Florida Hospital Tampa (FHT) in Tampa, Fla., moved into its new tertiary emergency department (ED) in November 2014, improving patient flow was a top priority. Volumes were increasing 38 percent annually despite a 21 percent staff turnover rate and employees ranked their ED in the lowest 25th percentile for employee engagement. Patients also ranked ED doctors in the bottom 9th percentile nationwide.

Studer Group Coach Angie Esbenshade shares seven tips for improving ED patient flow.

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Angie EsbenshadeAngie Esbenshade, RN, MSN is an ED expert coach in Studer Group’s Emergency Services Division. She has over 17 years of clinical nursing and administrative experience in emergency, trauma, and critical care. Studer Group is excited to feature Angie as a faculty member of the Excellence in the Emergency Department conference.

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