Self-Test: How effectively do you partner with stakeholders?

We are active in partnering with local high schools and community colleges to fill our pipeline with great candidates for CNAs and LPNs on our team.

We use best practices like peer interviewing and behavioral-based questions to identifyprospective candidates for our team to ensure best fit and high retention.

We engage employees by rounding to harvest recognition and process improvement ideas, resolve tool and equipment needs and connect with each individual on a regular basis.

We actively manage fall risks by consistently rounding on patients and using key words with patients and families.

Our organization is involved in an active and proactive collaboration with top referrers in our community to improve care transitions.

Quality and patient experience are a clear focus in our ongoing partnership with other organizational stakeholders in our community.

Within our hospitals, our case managers use needs-based transition planning and always work to preserve patient choice when making post-acute referrals.

As post-acute providers, we accept automated referrals from hospitals and have clear and efficient processes for communicating both the discharge plan and clinical information for a safe transition.

We hold our leaders accountable for measurable outcomes and share results with our team to improve engagement, quality, experience and growth and to reduce costs.