Statements:
We use a hospital-wide throughput committee that meets consistently to align goals, solve problems, and track performance metrics for all stakeholders.
Physician leaders are active participants in throughput strategies and action plans to relieve the boarding burden.
We implement a structured surge policy to regularly and proactively respond to busy times in the ED.
Inpatient nurse managers regularly round on ED boarders to ensure safety and quality.
We employ a multi-faceted approach to combat the opioid epidemic in our community, including providers' use of AIDET® to establish trust with patients.
We avoid a reduction in force by adjusting staffing mix, cutting overtime and ensuring all nurses are operating at the top of their licensure.
We understand the benefits of and preparation required for receiving an ED trauma designation and successful recertification.
We've optimized clinical documentation in our ED through close and effective collaboration between ED physicians and coding professionals.
Answers:
IF YOU ANSWERED "YES" 7 OR MORE TIMES:
Congratulations. Your emergency department is a top performer! Want to improve further? Complete the ED financial benefit calculator to identify metrics that could be performing even better at StuderGroup.com/EDROI.
IF YOU ANSWERED "YES" 5 TO 6 TIMES:
Your team is clearly committed to excellence in the emergency department. Provide them with experiential learning at a Huron-Studer Group Excellence in the Emergency Department conference. There, they'll gain new skills and leading practices from top performing EDs. Visit StuderGroup.com/Conferences to learn more.
IF YOU ANSWERED "YES" 4 OR FEWER TIMES:
Now is the time to take action to improve ED performance. Studer Group ED experts believe in diagnosing before treatment. Invite an ED expert to your organization for a full assessment to identify the best places to start. Email Partnerships@StuderGroup.com to book an assessment.