Kirk Jensen, MD, MBA, FACEP

Kirk B. Jensen, MD, MBA, FACEP, has spent over 20 years in Emergency Medicine management and clinical care. Board-certifi ed in Emergency Medicine, he has been medical director for several emergency departments and is Chief Medical Offi cer for BestPractices, Inc.

Dr. Jensen is a faculty member for the Institute for Healthcare Improvement (IHI) focusing on quality improvement, patient satisfaction, and patient fl ow both within the ED and throughout the hospital. He chaired two IHI communities; Improving Flow Through the Acute Care Setting and Operational and Clinical Improvement in the Emergency Department. Currently he is a leader of the innovative IHI seminars Cracking the Code to Hospital-wide Patient Flow and Perfecting Emergency Department Operations.

Dr. Jensen is a popular speaker and coach for EDs across the country. He is co-author of two books, Leadership for Smooth Patient Flow (2007 ACHE Hamilton Award winner) and Hardwiring Flow. He is the recipient of the 2007-08 American College of Emergency Physicians (ACEP) Honorable Mention Speaker of the Year Award. Dr Jensen presents on patient safety, patient fl ow, operations management, and change management at the ACEP Emergency Department Directors Academy.

In addition, Dr. Jensen served on the expert panel and site examination team of Urgent Matters, a Robert Wood Johnson Foundation Initiative focusing on helping hospitals eliminate ED crowding and congestion as well as preserving the health care safety net.

Dr. Jensen holds a Bachelor’s Degree in biology from the University of Illinois (Champaign) and a Medical Degree from the University of Illinois (Chicago). He completed a residency in Emergency Medicine at the University of Chicago and an MBA at the University of Tennessee.


  • University of Illinois
    Bachelor’s Degree in Biology
    Medical Degree
  • University of Chicago
    Residency in Emergency Medicine
  • University of Tennessee
    Masters of Business Administration


  • Kirk Jensen

    Kirk Jensen, MD, MBA, FACEP

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