Kandi Wiens, MBA, EdD
Dr. Kandi Wiens is the co-director of the Penn Master’s in Medical Education program. She is also a Senior Fellow in the Penn Med Ed Master’s program and the PennCLO Executive Doctoral program.
Kandi is an organizational change consultant, executive coach, speaker, researcher and Harvard Business Review contributor. She has more than 23 years’ experience, with a proven track record of aligning people practices to organizational strategy, and has extensive experience in designing, implementing and measuring leadership development programs that drive organizational effectiveness and growth.
Kandi recently completed a research study on Chief Medical Officers, which focused on identifying individual and organizational strategies used to prevent and mitigate burnout. Her research has been recognized by the American Medical Association and is now being used to inform the design and development of physician well-being and burnout prevention strategies within several healthcare systems.
Dr. Wiens has a passion for speaking on topics such as burnout, positive psychology, emotional intelligence, organizational agility, leadership and change management.
She lives in Philadelphia with her husband and three sons. They enjoy soccer, swimming, hiking, biking, boating and traveling.
Dr. Wiens works with clients to assess organizational capacity for change and implements strategies to increase the probability of implementation success. She understands the dynamics of complex changes in organizations and works with leaders at all levels to implement strategic initiatives and increase organizational effectiveness. Dr. Wiens also coaches sponsors responsible for transformational change to break through and manage inevitable barriers to project success.
Industry Speaking Engagements
- OR Manager Conference (New Orleans, LA): “Run Your Emotions, Don’t Let Them Run You: Leading with Emotional Intelligence”
- Atlanta Police Department (Atlanta, GA): “Leading with Emotional Intelligence”
- Police Executive Leadership Institute (Chicago, IL and Washington, DC): “Leading Under Pressure,” “Resonant Leadership,” and “Policing Leadership Strategies”
- Virginia Hospital Association (Hot Springs, VA): “The Agility Advantage”
- Missouri Hospital Association (Columbia, MO): “Resonant Leadership: How to Increase Your Emotional Intelligence, Improve Your Leadership Effectiveness and Prevent Burnout”
- Penn Medicine (Philadelphia, PA): “Strategies for Using Your Emotional Intelligence to Prevent Burnout”
- Temple Health (Philadelphia, PA): “Leading Through Burnout”
- Northampton County Medical Society (Bethlehem, PA): “Strategies for Using Your Emotional Intelligence to Prevent Burnout”
- HFMA ANI (Orlando, FL): “Creating Effective Governance Structures and Strategies to Drive Systemness”
- Studer Conferences (Dallas, TX): “The Power of Positivity: How to Drive Happiness, Engagement, and Better Work Outcomes”
- American Association of Physician Leaders (Tampa, FL): “Emotional Intelligence: The Antidote to Burnout”
- HFMA Southern IL Chapter (Carbondale, IL): “Accelerating the Change Process During Revenue Cycle Transformation”
Education and Certifications
- Doctor of Education, 2016, University of Pennsylvania, Philadelphia, PA. Awarded double distinctions for dissertation research.
- Master of Education, 2015, University of Pennsylvania, Philadelphia, PA
- Master of Business Administration, 1996, University of Oregon, Eugene, OR
- Bachelor of Science, Economics, 1994, Montana State University, Bozeman, MT
- Certified Executive Coach, International Coaching Federation (ICF) pending 2019
- Certified Instructor, Accelerating Implementation Methodology
- Emotional Intelligence Certificate, Case Western Reserve University
- President, PennCLO Alumni Association
- Member, Association of Change Management Professionals
- Member, Association of Talent Development
- Member, Coalition for Physician Well-Being
- How to Embrace Change Using Emotional Intelligence, Harvard Business Review, January 2019
- The Consequences of Physician Burnout, Healthcare Financial Management Association, December 2017
- Break the Cycle of Stress and Distraction by Using Your Emotional Intelligence, Harvard Business Review, December 2017
- Prevent Burnout by Making Compassion a Habit, Harvard Business Review, May 2017
- Leading Through Burnout, ProQuest, November 2016
- Why Some People Get Burned Out, and Others Don’t, Harvard Business Review, November 2016