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Josh Kosowsky, M.D., FACEP

Dr. Josh Kosowsky is a nationally recognized expert clinician and lecturer who serves as director for patient experience and provider engagement at Brigham & Women’s Hospital in Boston. A former Fulbright Scholar and graduate of Harvard College and Harvard Medical School, he currently holds an appointment as assistant professor of emergency medicine at Harvard Medical School. Josh lives in Sharon, MA, with his wife Devorah and their three sons, Harry, Jake and Judah.

Professional Experience

Josh is the author of dozens of journal articles and textbook chapters and has given over one hundred invited presentations at hospitals and medical schools around the country and internationally. He is the co-author of a widely-acclaimed book on patient advocacy, “When Doctors Don’t Listen: How to Avoid Misdiagnoses and Unnecessary Tests.”

Signature Engagements

  • Effectively executed programs to engage physicians and staff through development and implementation of efficient ED flow processes
  • Strategically deployed AIDET® workshops to improve provider-patient communication with resultant increase in patient perception of care
  • Partnered with leaders at major teaching hospitals to engage attendings and residents in patient experience initiatives
  • Successfully worked to improve results at a major urban academic teaching hospital ED
    • Decreased average door to doc time from >120 minutes to <60 minutes within 12 months
    • Decreased overall LWBS by more than 50 percent resulting in an additional 6.4 million in revenue annually
    • Improved patient perception of care by 68 percent in 12 months
    • Decreased LOS for discharged patients by over 60 minutes in 12 months

Education and Certifications

  • Harvard College
  • Harvard Medical School
  • American Board of Emergency Medicine

Professional Associations

  • Fellow, American College of Emergency Physicians

Publications and Speaking Engagements

  • “The Fundamentals of Emergency Department Physician Leadership,” 2015
  • “The Effect and Impact Scribes Can Have on Patient Experience,” 2015
  • “Patient Communication that Builds Trust in Advanced Practice Providers,” 2016

Resources by this Leader

  • Josh Kosowsky

    Josh Kosowsky, M.D., FACEP

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