5920
65
False

Jean Davila, RN, MSN

Jean has a passion for helping healthcare organizations improve patient experience and provide quality of care. It is this eagerness to make healthcare better that helps her achieve desired outcomes with leaders of the partner organizations she coaches.

Professional Experience

Prior to joining Studer Group, Jean spent 12 years at ProMedica Toledo Hospital, a level-one trauma center in Toledo, Ohio, with the last two and half years as a nursing executive. She has helps organizations hardwire tactics to increase patient and family perceptions of care and improve quality outcomes. Using proven tools, principles and Studer Group tactics, Jean led a 40 bed intermediate care unit’s patient experience scores from the 50th percentile to greater than the 90th percentile. She saw first-hand the importance of building a culture of sustainability using Evidence-Based LeadershipSM during her time as an administrative director at ProMedica Toledo Hospital. She is passionate about helping leaders create an environment where staff are highly engaged and provide the highest level of safe, effective and quality care.

Signature Engagements

  • Increased patient satisfaction scores from 50th percentile to greater than the 90th percentile over 2 quarters
  • Improved quality results for unit HCAHPS scores from 0 of 8 domains to 5 of 8 VBP benchmark of 90th percentile over three quarters
  • Implemented falls program that decreased falls by 68 percent in a year
  • Implementated skin assessment that decreased pressure ulcers from 15 percent to zero. Maintained zero pressure ulcers for three years
  • Received Excellence in Nursing Leadership Award in 2008, 2011 and 2012 at ProMedica Toledo Hospital
  • Nominated for 20 under 40 in Toledo, Ohio in 2008

Education and Certifications

  • Master of Science, Nursing, Lourdes College, Sylvania, OH
  • Bachelor of Science, Nursing, Lourdes College, Sylvania, OH

Professional Associations

  • Member, American Organization of Nurse Executives (AONE)
®

Professional Experience

Signature Engagements

Education and Certifications

Professional Associations

Speaking Enagements

Resources by this Leader

  • Jean Davila

    Jean Davila, RN, MSN

Download Coach Bio
Print Page