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Diana Topjian, RN, MSN, DM, C-ENP

Diana Topjian has served the healthcare industry for over 30 years in a variety of leadership positions, and her passion for employee and patient engagement has driven results in various healthcare organizations across the country. Diana has a clear understanding of the operational and clinical sides of healthcare and uses that knowledge to connect the hearts of providers to the outcomes of patients. Diana and her teams have achieved top decile results in quality, safety, patient experience and employee engagement. At a large level 1 academic center’s perioperative services, she increased and sustained provider and employee engagement results from the 25th to the 95th percentile. Diana translated that success to multiple leadership positions, most notably her role as chief nursing officer of a system facility. She and her team were responsible for opening a third hospital within that system and quickly became the leading facility in productivity, employee engagement, patient experience, provider engagement, quality and safety outcomes. Within four years of opening, the facility was awarded the pathway designation. Diana demonstrates her commitment and passion to her work by guaranteeing the best outcomes for patients, the most engaged environment for employees and the ability to empower individuals to achieve outcomes by understanding the difference they make in every situation.

Professional Experience

  • Vice President/CNE, RSFH Mt. Pleasant Hospital, Mt Pleasant, SC
  • Vice President/CNE, Camden Clark Memorial Hospital, Parkersburg, WV
  • Assistant Vice President/ASNE, RSFH, Roper Hospital, Charleston, SC
  • Faculty, UNCW-Wilmington, NC
  • Director, Perioperative Services, WVU Hospitals, Morgantown, WV
  • Director, Adult Critical Care, WVU Hospitals, Morgantown, WV

Signature Engagements

  • Developed, led and successfully implemented rounding strategies to increase physician engagement (most recent engagement scores in the 90th percentile) in a three-hospital system
  • Achieved 7 out of 8 dimensions at VBP benchmark 90th percentile and 1 dimension at VBP 75th percentile for CMS HCAHPS projected rankings
  • Achieved the 99.4th percentile for employee engagement/satisfaction in the PRC database, highest in a three-hospital system
  • Achieved top decile scores (compared to national benchmarks) in quality (CA-UTI/CLABSI), core measures and PSI-90 safety measures
  • Achieved top decile scores in AHRQ’s perception of safety assessment
  • Achieved deemed status through the Joint Commission within 36 days of opening new hospital facility

Education and Certifications

  • Doctorate, Management and Leadership, University of Phoenix
  • Masters in Nursing, West Virginia University, Morgantown, WV
  • Bachelor in Nursing, West Virginia University, Morgantown, WV
  • Diploma in Nursing, Henry Ford Hospital School of Nursing, Detroit, MI
  • Certification as Nursing Executive through AONE

Resources by this Leader

  • Diana Topjian

    Diana Topjian, RN, MSN, DM, C-ENP

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