Sutter Davis Hospital

  • Location: Davis, CA
  • Award: Evidence-Based Leadership Healthcare Organization of the Month
  • Awarded: November 2012

Igniting the Spark
The staff and physicians at Sutter Davis Hospital are on fire to do what’s right for our patients! We proudly accept the Studer Group’s Fire Starter of the Month Award for November 2012.

We began our quality journey with the Studer Group in 2003 with our CEO igniting the first spark to become a five-pillar leader. Today, the consistent results in our pillars are because we have every person, every day committed to every one of our patients. This is the Sutter Difference!

A Community Mainstay
Sutter Davis Hospital is a not-for-profit, 48-bed acute care hospital with a strong outpatient focus. We are committed to providing the communities we serve with dedicated health care professionals and comprehensive programs and services that provide healing to the body and mind.

Our current facility, a 94,000-square-foot building that anchors a 20-acre medical campus, opened in 1994 after a five-year planning process that included extensive employee and community involvement. The original hospital opened in 1968 as a for-profit hospital owned by physicians. Sutter Health purchased the hospital in 1981 to ensure residents of Yolo County would continue to receive quality medical care into the future. Sutter Davis Hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Sutter Davis Hospital enjoys a reputation for providing very good care to our patients each and every day, and for providing an excellent place in which to work and practice medicine for our employees and physicians. Our current expansion and remodeling project is in direct response to the suggestions and ideas offered by our physicians and employees to make Sutter Davis Hospital the best place to work and to seek health care in Yolo County. Our patients receive services from 385 employees and a medical staff of 119.

Our Mission, Vision and Values
Our mission at Sutter Davis Hospital is to enhance the health and well-being of people in the communities we serve, through a not-for-profit commitment to compassion and excellence in health care services. We want to be a recognized leader in transforming health care to meet the needs of the 21st Century. At both the local and regional levels we strive to be the preferred provider to our patients and customers, the best place to work and to practice, and a role model of community citizenship. We subscribe to the key values of:

  • Excellence and Quality
  • Compassion and Caring
  • Honesty and Integrity
  • Teamwork
  • Community
  • Innovation
  • Affordability

Patient Services
Sutter Davis Hospital’s comprehensive services include a full array of programs designed to serve the diverse needs of the communities it serves. Services include: 24-hour emergency department, obstetrics, surgery, respiratory therapy, intensive care unit, diagnostic imaging, cardiac and pulmonary rehabilitation, occupational health, laboratory and physical therapy.

Our Sutter Difference Journey
We implemented the Leadership Development Institute model in January 2003, and were joined by 600 other managers from other Sutter affiliates across our nine-county region. We hold three LDIs each year and now have a total of 24 LDIs under our belt. Through this model we have rolled out the six "must-haves" and the nine Studer Principles.

Our managers and employees are actively involved in our Rewards and Recognition Team, Patient Satisfaction Team, Measurement Team and Team Leaders meetings. We communicate our Service Excellence activities across all levels of the organization, including monthly manager meetings, quarterly Round the Clock sessions, bi-weekly Safety Rounds, an employee blog, monthly physician newsletters, and through our interdisciplinary practice council that we call the Partnership Council. Our Partnership Councils are our means for ensuring integrated patient care delivery, but it also serves a very important mechanism for communicating to every employee in the organization.

Our Sutter Difference journey has come full circle since our first LDI nearly a decade ago. Sutter Davis Hospital CEO Janet Wagner has been honored to be a guest speaker at Quint Studer’s annual "What’s Right in Health Care" national convention in recent years, and in 2009 she was inducted into the Studer Group’s Fire Starter Hall of Fame for her commitment to quality health care. All along, Janet’s emphasis has been on how to be a five-pillar leader, encouraging leaders and managers to balance their skills among all five pillars rather than focusing on the ones they naturally do best.

Our 2012 Achievements
We are proud that our results speak for themselves. Here are some of our successes in 2012:

  • Our patient, employee and physician satisfaction are in the top decile nationally.
  • We have achieved nearly 100 percent on all core measures, and surgical site infections are well below national benchmarks.
  • We were voted as the "Best Hospital in Yolo County" by readers of the Davis Enterprise community newspaper.
  • We were selected as one of Modern Healthcare’s Best Places to Work in Healthcare for 2012. This is the fourth year Sutter Davis Hospital has been honored with this award.
  • We were named a 2012 Top 100 Hospital by Thomson Reuters, an honor it previously received in 2011 and 2007.
  • We were recognized by The Joint Commission as one of the Top Performers on Key Quality Measures for 2012. We are among 620 hospitals recognized this year, and were distinguished in pneumonia and surgical care.
  • We have had no CMS-reported hospital acquired conditions in 2012, no central catheter-associated infections or ventilator-associated pneumonia since 2010, and no pressure ulcers from 2009-2011.
  • And finally, we were extremely honored to host a Baldrige Performance Excellence Program Site Visit in early October. Eight national examiners were on site for four days to review our progress on our journey to achieving organizational quality.

This is the Sutter Davis Difference!

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