Healthcare Organizations Success Stories

River’s Edge Hospital and Clinic

River’s Edge Hospital & Clinic, located in St. Peter, MN is a 17-bed Critical Access Hospital located near the tip of the Minnesota River. It is 10 miles north of a regional medical center in Mankato and 10 miles south of a critical access hospital in Le Sueur. River’s Edge Hospital & Clinic, formerly St. Peter Community Hospital, has been the healthcare home to the St. Peter area since 1938. A new hospital was built at a new location in 2004. The name was changed to “River’s Edge Hospital & Clinic” in 2008 to reflect the growth of the healthcare campus. The Mission is, “To provide quality health services.”

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West Kendall Baptist Hospital

West Kendall Baptist Hospital opened in April 2011 as Miami-Dade County’s first brand-new hospital in more than 35 years. It is part of Baptist Health South Florida, the largest faith-based, not-for-profit healthcare organization in the region. The award-winning hospital provides high-quality care and an outstanding patient experience to the Miami suburb of West Kendall, one of South Florida's fastest-growing communities.

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Mariners Hospital

The only hospital serving the Upper Keys community, Mariners Hospital is a 25-inpatient bed critical access hospital located in Tavernier and founded in 1962. Today, it is part of Baptist Health South Florida, the largest not-for-profit healthcare organization in the region. Mariners is nationally recognized for offering the highest quality medical care to the community. As measured by Press Ganey, a leading provider of healthcare performance analytics, Mariners is consistently in the top 10 percent of similar-sized hospitals nationwide in overall patient satisfaction. This reputation was reinforced in 2012 when the hospital was the first in the state to achieve Pathway to Excellence® designation from the American Nurses Credentialing Center. Mariners was re-designated in 2015 for its commitment to nursing excellence and an environment where collaboration between all departments is highly valued and supported.

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Memorial Health System

The Memorial Health System is a not-for-profit integrated health system governed by a volunteer board of community members that are committed to providing comprehensive services that meet the needs of our region. Sitting on the border of Ohio and West Virginia, we are the dominant provider of care in a 2,400 square mile service area. We are a network of services provided by nearly 3,000 employees and include two hospitals, outpatient service sites, and provider clinics. We partner with our providers to deliver quality care and service with an additional focus on medical education and community service. Signature Care lines are focused around Oncology, Bariatrics, Orthopedics and Cardiology. The health system is home to one of the busiest robotic surgical programs in the country.

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Gippsland Southern Health Service

Gippsland Southern Health Service was created as a result of the amalgamation of Korumburra District Hospital and Woorayl (Leongatha) District Hospital in 1992, Gippsland Southern Health Service (GSHS) provides a comprehensive range of Specialist General, Acute, Community Aged and Residential, Allied Health and Community Services to the residents of the Shire of South Gippsland in Victoria.

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Hawkesbury & District General Hospital

Hawkesbury & District General Hospital (HGH) is a bilingual, 69-bed community hospital providing a full range of programs to the residents of Prescott-Russell in Eastern Ontario and surrounding areas. HGH is in the middle of a redevelopment which will increase its bed count to 100, as well as bring expanded health services to its community through state-of -the-art equipment and technologies.

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Rutland Regional Medical Center

Since it was established in 1896, Rutland Regional Medical Center has prospered into Vermont’s largest community hospital and largest employer in the Rutland region. This 133 licensed bed facility serves over 250,000 patients annually with a dedicated and expert medical staff of 290 plus 1600 additional personnel. Currently, Rutland Regional has 37 specialty clinics addressing a wide breadth of health issues including cancer, heart, orthopaedics, women’s health, diabetes, and addiction/recovery. They aspire to be “the Best Community Healthcare System in New England,” with a mission “to improve the health of the Rutland Region and surrounding communities by providing appropriate, superior, integrated, preventative, diagnostic, and therapeutic health services in a caring environment through the strength of our people, technology, and relationships.”

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Parkview Medical Center

Founded in 1923, Parkview has grown to a 350-bed facility with medical offices and ancillary services nearby, along with a standalone emergency room in Pueblo West. Construction is underway on a new outpatient center that will eventually allow Parkview to expand its emergency department, a desperate need in Pueblo. Between the main facility and the Pueblo West emergency room, Parkview Medical Center’s emergency department sees more than 86,000 patients a year.

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Holyoke Medical Center

Holyoke Medical Center (HMC) is a 198-bed independent community hospital located in Western Massachusetts. The medical center is a nationally-accredited hospital and received Top Hospital Awards from the Leapfrog Group for excellence in quality of care and patient safety in both 2014 and 2016.

HMC's award-winning Stroke Service has been consistently recognized as one of the best in the state for the past eight years and has received the 2016 Get with the Guidelines - Stroke® Gold Plus Achievement Honor Roll Elite Plus Award from the American Stroke Association.

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Choptank Community Health System

Choptank Community Health (CCHS) was incorporated in 1978, as a private, non-profit community health center located on the beautiful Eastern Shore of Maryland. In 1980, CCHS was awarded a Service Area Competition grant from HRSA, designating it as a Federally Qualified Health Center. Since that first health center was opened in 1978, CCHS has grown to include five family practice locations, a dedicated pediatric practice and four on-site dental practices, a robust school based health and dental program and a migrant program serving about 300 agricultural and seasonal workers on the Eastern Shore.

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Three Rivers Health

Three Rivers Health is dedicated to their mission: “Committed to the sustained well-being of our patients, families and communities through high quality, low cost, dynamic health care.” A non-profit community hospital serving the citizens of Three Rivers, MI and the surrounding communities, the hospital consists of 60 licensed beds and offers a full complement of outpatient services. "Excellence in Action" describes Three Rivers Health as they continue to provide outstanding healthcare to their community.

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Terrebonne General Medical Center

As an award winning, healthcare facility, Terrebonne General Medical Center (TGMC) is a proven leader in quality, safety and patient experience providing a new way of health and wellness for south Louisiana. Through visionary leadership, providing world renowned healthcare, a culture of excellence and a proactive approach TGMC delivers extraordinary care. Committed to providing exceptional, compassionate healthcare, TGMC boasts 1,400 employees, 300 physicians, 34 medical specialties and 7 sub-specialties.

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The Hanover & District Hospital

The Hanover & District Hospital located in Hanover, Ontario (Midwestern Ontario) provides a full range of primary care hospital services and selected secondary care services to the population of Hanover and the surrounding rural municipalities.

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Dubbo Health Service

The city of Dubbo is situated in the Dubbo Local Government Area and is approximately 450km northwest of Sydney, Australia. Dubbo Health Service is one of three major Health Services managed by the Western NSW Local Health District and is a regional referral centre.

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Columbia Basin Health Association

CBHA is a high performing federally qualified health center who has been in a partnership with Studer Group since 2013. Under the incredible focused leadership of their CEO, Greg Brandenburg, CBHA continues to show consistent improvement across all pillar goals. One of the most significant improvements has been in the people pillar- the partnership priority which drove the initial contract with Studer Group.

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Glendale Adventist Medical Center

Since 1905, the Glendale Adventist Medical Center (GAMC) has advocated faith based healing through modern day medicine coupled with whole person wellness. Over the past 111 years, the Medical Center has grown into a 515 bed facility staffed with 800 physicians, 2,400 associates, and 1,100 volunteers. It is the largest medical center in California’s San Fernando Valley.

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Headwaters Health Care Centre

Located in Orangeville, Ontario, Headwaters Health Care Centre is 'Accredited with Exemplary Standing' by Accreditation Canada. Of note, only 18% of all hospitals receive an Exemplary Standing after their accreditation survey. By offering care closer to home and putting patients first, Headwaters aims to provide an Exceptional Experience Every Time.

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Cass County Health System

Cass County Health System began a systematic customer service improvement effort in January 2000, utilizing in-house staff leaders to develop a program and educate all staff. After a number of years of moderate improvement, the decision was made to begin working with the Studer Group in 2011. The Administrative Team and Board of Trustees felt that utilizing the Studer Group’s approach would provide the additional boost to move the organization forward; specifically the evidence-based tools and team accountability to an organizational coach. After completing four full years of Studer training and implementation, the results speak for themselves.

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Rutland Regional Medical Center

In the valley of the beautiful Green Mountains of Vermont, Rutland Regional Medical Center, a 133-bed community hospital, is in close proximity to large, regional competitors including big-name teaching hospitals to its north and east. With a focus on providing the highest level of excellent service, our community hospital is the second largest healthcare facility in Vermont providing care to Rutland County and beyond since 1896.

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St. Rita’s Medical Center

Since 1918, St. Rita’s Health Partners has been providing quality healthcare to the people of Lima and West Central Ohio. More people prefer St. Rita's for medical care than any other health care system in the 10-county region we serve.

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