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Healthcare Resources

Studer Group shares complimentary tools, videos, whitepapers and other resources as a way to empower providers and administrators with the tools to make healthcare better. Start learning today.

Complimentary Webinar

Webinar: High Reliability in Healthcare: Creating the Culture and Mindset for Patient Safety. Occurrences of patient harm in healthcare represent a significant burden, with serious implications for patients and families and for the capacity of health systems to manage patient access, flow, and wait times. This webinar focuses on the concept of zero patient harm as a fundamental imperative, and provides insight on how to embark on a journey to High Reliability.

Webinar: Insights from Canadians: The current state and future priorities for healthcare in Canada. With the support of CFHI, key findings from the Health Care in Canada 2016 survey were presented on Wednesday, June 28, 2017.

Webinar: Leveraging Evidence-Based Leadership™ to Drive Lean and Organizational Improvement. A special thanks to presenter Ron Gagnon, President and CEO, Sault Area Hospital, for sharing a behind-the-scenes look at how the hospital overcame overwhelming challenges such as poor reputation and low morale to achieve a new beginning.

Articles, Insights and Videos

Insight: The Critical Role of Physicians in Organizational Change and Improvement - Toronto 2017: Part 5 of 5

Insight: Achieving High Reliability in Healthcare: A Change Management Challenge for Health Leaders - Toronto 2017: Part 4 of 5

Insight: Connecting to the Why of Healthcare During Times of Crisis, and in Everyday Practice - Toronto 2017: Part 3 of 5

Insight: Evidence-Based Practices and Data Analytics Drive Improvements in Patient Experience - Toronto 2017: Part 2 of 5

Insight: Canadian Emergency Departments Post Rapid Improvements in Key Indicators - Toronto 2017: Part 1 of 5

Insight: 12 Takeaways from the Toronto Healthcare Leadership and Improvement Conference 2017

Publication: High reliability in healthcare: create the culture and mindset for patient safety [Canadian College of Health Leaders] (French Version)

Insight: Patient Boarding in the Emergency Department: Keeping Safety, Quality and Engagement at the Forefront

Insight: Keeping Patients and Staff Engaged During Renovations

Insight: Discovering the Principles that Bring Diverse Ideas Together to Drive Healthcare Improvement - WRIHC: Part 7 of 7

Insight: Mission, Vision and Values – Connecting to the “Why” of Healthcare – WRIHC: Part 6 of 7

Insight: Challenges and Opportunities for Physicians on the Front Lines of Technological Change and Disruption - WRIHC: Part 5 of 7

Insight: Managing the Rapid Pace of Change and Disruption in Healthcare - WRIHC: Part 4 of 7

Insight: Building High Reliability Organizations (HROs) in Healthcare - WRIHC: Part 3 of 7

Insight: Engagement Ideas and Insights from Leading Healthcare Organizations - WRIHC: Part 2 of 7

Insight: What Does it Mean to Really Engage Employees, Physicians and Patients? - WRIHC: Part 1 of 7

Insight: How Dyad Leadership Sets Up Emergency Departments for Success

Insight: Change Management in EDs: Secrets to Success

Publication: Hardwiring Accreditation for High Reliability [Hospital News]

Insight: Health Leadership, Change Management and Cultural Transformation - Part 5 of 5

Insight: Partnership, Collaboration and Health System Integration - Part 4 of 5

Insight: Physician Engagement, Alignment and Leadership - Part 3 of 5

Insight: Evidence-Based Leadership: The Operating System & Apps for Health System Improvement - Part 2 of 5

Insight: Patient-Centred Care: Connecting to the "Why" of Healthcare - Part 1 of 5

Insight: Improving Patient Experience for Emergent Admissions

Insight: The Fundamentals of Emergency Department Leadership

Insight: Hardwiring Flow in the Emergency Department

Insight: Physician Burnout and the Emergency Department

Insight: Three Tools to Improve Middle Flow in Emergency Departments

Insight: Core best practices for achieving patient-centred care in the Emergency Department

Insight: How to Improve Flow for a High-Performing Emergency Department

Insight: Five Ways to Diagnose and Treat Your Emergency Department

Insight: Incorporating “Medical Minute” into Daily Huddles in the Emergency Department

Publication: The power of engagement: Creating the culture that gets your staff aligned and invested - Canadian College of Health Leaders, Healthcare Management Forum

Insight: The Fundamentals of Emergency Department Physician Leadership

Article: The Lesson Studer Group Medical Director, Dr. Jay Kaplan, Works to Deliver – Healthcare is a Team Sport

First Canadian Edition: Hardwired Results® Issue: See results and gain best practices and "how-tos" from organizations within Canada and across the United States. This issue addresses key focus areas such as physician engagement, reducing no-shows, tips on running a great practice and operating in a more transparent world.

Article: Coaching: An Evidence-Based Approach: Learn about some of the exceptional results Sault Area Hospital has achieved and the key role of their Studer Group coaching team.

Insight: Aligned Processes with Evidence-Based LeadershipSM and Lean

Insight: This Q&A with Studer Group Coach and former hospital CEO Greg Paris discusses Accountability in the Rural Hospital

Whitepapers:

Drug-Seeking Patients: How to Manage Drug-Seeking Patients in the Emergency Department

Building a Quality Framework: The Structure and Focus that Create a High-Performing Organization by BG Porter

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