Message from our President
Learn how to reduce variation in human behavior.
Is Your Organization Highly Reliable?
Getting the People Part of Change Management Right
by Craig Deao, MHA, senior leader and national speaker, Studer Group and David Marshall, managing director, Huron
High Reliability Heats Up in Federal Healthcare
with Amanda Bonser, managing director, Huron
The Journey to Zero at Golden Valley Memorial
How Communication, Collaboration, and Discipline Paid Off
with Stephanie Ashworth, RN, CPHQ, CSSGB, CPBE, CIC, director of quality management and infection control, Golden Valley Memorial Healthcare (GVMH), Clinton, MO
Is Innovation Compatible with High Reliability?
Q&A with Innovation Expert David Duncan, senior partner, Innosight
with Brian Moore, CO at St. Mary-Corwin Medical Center; Darren Childs, director, quality improvement and marketing/PR at Rutland Regional Medical Center; Jodi Geerts, BSN, RN, CPHQ, director of regulatory and risk management at UnityPoint Health; Wendy Smith, best practice consultant at UnityPoint Health; Neal Loes, RN, CNO at Mary Greeley Medical Center; and Tom Rounds, BSN, RN, director, emergency department at Rutland Regional Medica Center
SELF-TEST: Do you work for an HRO?