Leadership and Improvement Conference

Las Vegas /  November 28 - 30, 2017

Register Now

Price: Non Studer Group Partner $1495 For Studer Group partners with special pricing, your cost per attendee will display once you begin registration.

Tracks: Patient Experience, Evidence-based Leadership, Advanced Leadership for Senior Executives

What happens in Vegas won't stay there after the Healthcare Leadership and Improvement Conference, hosted by Studer Group® and Huron. You will leave with practical tools and tactics you can implement immediately with your team.

Get ready for three days of action-packed, evidence-based content that will empower you to go back to your organization and make positive, sustainable change. Don't miss your chance to connect with hundreds of other healthcare professionals committed to making healthcare better.

WHY JOIN US AT THE HEALTHCARE LEADERSHIP AND IMPROVEMENT CONFERENCE?

  • Get practical, proven tactics for improved results in more than 30 educational sessions
  • Build your professional network by interacting with hundreds of healthcare leaders
  • Be inspired by powerhouse keynote speakers
  • Recharge your batteries and reconnect to your passion for healthcare
  • Discover innovative ways to create buy-in and integrate new ideas and principles into your organization

WHO SHOULD ATTEND?

  • CEOs and Senior Executives
  • Nurses and Nurse Leaders
  • Managers and Directors
  • Patient Experience Leaders
  • New Leaders

The curriculum is broken out into three tracks: Evidence-Based LeadershipSM, Patient Experience, and Advanced Leadership for Senior Executives. Customize your conference experience by attending sessions in any of the three tracks. Because sessions are scheduled concurrently throughout the conference, we recommend that you bring a team of three so someone from your group can attend every session and cascade the information to the larger team. This ensures you maximize the conference offerings and leave with a toolbox full of executable tactics. Attendees can earn up to 13.5 CE credits. Tracks include:

Evidence-Based LeadershipSM

Get the practical skills required for success in any leadership role in healthcare. These breakouts are designed to build skillsets around managing change, achieving organizational results, and creating meaningful goals. Participants will leave ready to immediately implement new ideas that will save time and increase the effectiveness of their teams. Learn how Studer Group's Evidence-Based LeadershipSM framework is the right model to build capable, agile leaders that help to create cultures of excellence.

Advanced Leadership for Senior Executives

Exclusively for senior executives and board members who are looking to gain education and alignment on the challenges and changes taking place in healthcare today. Gain essential knowledge of the external healthcare environment and how to effectively manage change. You will learn tactics around physician integration, mergers, consumerism, governance, culture, and more.

PATIENT EXPERIENCE

Organizations with a culture that focuses on patients are rewarded with higher clinical quality and efficiency, a safer patient environment, greater employee engagement, and improved financial results. This track provides an overview of the different CAHPS surveys and helps you understand what’s mandatory and what’s in development. You will walk away with tools, tactics, and proven behaviors that improve patient experience across the continuum and specifically relate to HCAHPS, CG CAHPS, and OAS CAHPS.

Justify Your Trip

Need approval from your boss to attend? This template letter can help justify your trip and explain why it is important that you attend. It outlines learning objectives, session details, and cost estimates. Feel free to customize to make it your own. Then just copy and paste the text into an email, and send it to your supervisor.

Download the Letter

Keynotes

This learning event includes internationally renowned keynote speakers and tracks concentrated on key areas of the healthcare organization. Each track includes breakout sessions and "how-to" workshops that provide you with direct access to experts and conference faculty.

Studer Conference Keynote Speaker Rich Bluni, RN

Rich Bluni, RN

Senior Leader, Author and Speaker, Studer Group

Studer Conference Keynote Speaker Craig Deao, MHA

Craig Deao, MHA

Senior Leader, Author and Speaker, Studer Group

Studer Conference Keynote Speaker Liz Jazwiec, RN

Liz Jazwiec, RN

Author and Speaker, Studer Group

Studer Conference Keynote Speaker Kim Bordenkircher, RN, BSN, FACHE

Kim Bordenkircher, RN, BSN, FACHE

CEO, Henry County Hospital

Studer Conference Keynote Speaker Jack Barto

Jack Barto

Retired CEO and President of New Hanover Regional Medical Center

CE Credits

Attendees can earn up to 13.5 credits.

Studer Group is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

Travel

The conference will be held at:

Bellagio Las Vegas
3600 S Las Vegas Blvd
Las Vegas, NV
Phone: (888) 987-6667

Book Your Room

Room rate: $159 + tax / night when reservations are made before November 6, 2017 or until the room block has been filled. Room rates increase after cut-off date. 

 

Airport

Local Airport is McCarran International Airport (LAS)

There are various transportation options from the airport to Las Vegas hotels. Please click here for more transportation information.

Day One: TUESDAY, November 28, 2017

7:00 am - 8:00 am
Registration and Name Badge Pick-Up
8:00 am - 8:15 am
General Session: Welcome and Opening Remarks
8:15 am - 9:15 am
KEYNOTE: The E-Factor:  How Engaged Patients, Clinicians, Leaders, and Employees will Transform Healthcare
Craig Deao, MHA, Studer Group Senior Leader and Speaker
9:15 am - 9:30 am
Networking Break
9:30 am - 10:30 am
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Building the Foundation for Excellence with Evidence-Based Leadership
Presented by Mitch Hagins

Patient Experience Track (Extended Session 9:30AM - 11:45AM)

The Patient Experience Landscape: CMS and All Things CAHPS - ED CAHPS, OAS CAHPS, HCAHPS, and CG CAHPS (PART 1)
Presented by the Patient Experience Coaching Team

Advanced Leadership for Senior Executives Track

Employee Engagement Starts at the Top
10:30 am - 11:45 am
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Alignment & Accountability: The Key Factors to Achieving Results
Presented by Kelly Dickey

Patient Experience Track (Extended Session Cont. 9:30AM - 11:45AM)

The Patient Experience Landscape: CMS and All Things CAHPS - ED CAHPS, OAS CAHPS, HCAHPS, and CG CAHPS (PART 1)
Presented by the Patient Experience Coaching Team

Advanced Leadership for Senior Executives Track

Highly Reliable Leadership
11:45 am - 12:45 pm
Networking Lunch
12:45 pm - 1:45 pm
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Leader Development and the Art of Coaching
Presented by Mark Noon, USAF (ret.)

Patient Experience Track

The Patient Experience Landscape: CMS and All Things CAHPS - Panel Discussion and Faculty Q&A (PART 2)
Presented by the Patient Experience Coaching Team

Advanced Leadership for Senior Executives Track

Executive Team Coaching
2:00 pm - 3:00 pm
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Performance Management: highmiddlelow®
Presented by Mark Noon, USAF (ret.)

Patient Experience Track

Leveraging the Patient Voice in Your Improvement Journey
Presented by Lisa Reich, RN

Advanced Leadership for Senior Executives Track

What We Permit, We Promote
3:00 pm - 3:15 pm
Networking Break
3:15 pm - 4:15 pm
KEYNOTE: 10 Minutes That Count

Day Two: Wednesday, November 29, 2017

7:00 am - 8:00 am
Networking Breakfast
8:00 am - 8:15 am
General Session: Welcome and Opening Remarks
8:15 am - 8:30 am
Welcome Message
Presented by Jim Roth, Huron president and CEO
8:30 am - 9:30 am
KEYNOTE: The Significance of Pride in Healthcare
Presented by Liz Jazwiec, RN, Studer Group speaker
9:30 am - 9:45 am
Networking Break
9:30 am - 10:45 am
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Developing Active, Effective Listening Skills: The Foundation of Effective Communication
Presented by Craig Deao, MHA

Patient Experience Track

Leading The Charge: How Does a CXO Lead for Alignment
Presented by Colleen McCrory, MBA, FACHE and Debbie Landers, MBA

Advanced Leadership for Senior Executives Track

Innovation by Innosight
11:00 am - 12:00 pm
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Holding on to Your A+ Talent: Reducing Employee Turnover
Presented by Mark Noon, USAF (ret.)

Patient Experience Track

Patient Safety: A Critical Element of Patient Experience
Presented by Vikki Choate, RN, MSN, CPHQ

Advanced Leadership for Senior Executives Track

VBP/Dual Transformation: Planning for Value and Praying for Volume
12:00 pm - 1:15 pm
Networking Lunch
1:15 pm - 2:15 pm
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Rounding on Staff: Saving Time, Lives, and YOU!
Presented by Rich Bluni, RN

Patient Experience Track

Leader Rounding on Patients Across the Continuum
Presented by Erin Shipley, RN, MSN

Advanced Leadership for Senior Executives Track

Strategy: M&A Post Merger Success
3:00 pm - 4:00 pm
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

AIDET®: What You Say Makes a Difference
Presented by Rich Bluni, RN

Patient Experience Track

How To Move CAHPS Performance with Goal Setting
Presented by Kelly Dickey, coach and Davy Crockett

Advanced Leadership for Senior Executives Track

Making Sense of MACRA
3:15 pm - 4:15 pm
KEYNOTE: A CEO's Perspective
Presented by Kim Bordenkircher, CEO of Henry County Hospital

Day Three: Thursday, November 30, 2017

7:00 am - 8:00 am
Networking Breakfast
8:00 am - 8:45 am
KEYNOTE:
Presented by Jack Barto, Former CEO of Hanover Regional Medical Center
8:45 am - 9:00 am
Networking Break
9:00 am - 10:00 am
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Engaging Your Staff and Patients in Patient Safety Practices
Presented by Dave Marshall

Patient Experience Track

Empowering Your Leaders through Shift Huddles
Presented by Erin Shipley, RN, MSN

Advanced Leadership for Senior Executives Track (Extended Session 9:00AM - 11:15AM)

Q&A with Keynote Speakers Jack Barto and Kim Bordenkircher
10:15 am - 11:15 am
Concurrent Sessions

Foundations of Evidence-Based LEADERSHIPSM Track

Sustaining Excellence and Keeping the Flywheel Spinning
Presented by Mitch Hagins

Patient Experience Track

Straight A's in Service Recovery
Presented by Colleen McCrory, MBA, FACHE

Advanced Leadership for Senior Executives Track (Extended Session Cont. 9:00AM - 10:00AM)

Engaging Patients As Financial Partners
11:30 am - 12:30 pm
KEYNOTE Inspired Care
Presented by Rich Bluni, RN, Studer Group senior leader and speaker

Virtual

Register
View Agenda
Download Printable Agenda

Join us virtually to access keynote presentations and the sessions in the Evidence-Based LeadershipSM track streamed live from the conference in Las Vegas. Get all the learning without the travel costs! Group "fill a room" rates are also available. Please contact us at conferences@studergroup.com for more information.

Although you will not be on site with us, this is your conference, too. Our goal is to make your virtual experience as exciting and engaging as a front-row seat at the main stage. Virtual attendees will participate in live Q&A sessions with presenters and interact with our engaging moderators and other virtual attendees via live chat.

This live conference will take place in the Pacific time zone. Please make adjustments according to your local time zone.

Please note: For virtual attendance, registration closes on November 13, 2017.

YOUR VIRTUAL CONFERENCE EXPERIENCE INCLUDES:

  • CE credits
  • All keynote presentations, including 10 Minutes that Count
  • All breakout sessions from the Evidence-Based LeadershipSM curriculum track
  • An engaging moderator who will guide you through the virtual conference experience and "connect the dots" between sessions
  • Live Q&A with presenters directly following their presentations