Virtual Agenda

Day One: TUESDAY, August 1, 2017

7:15 am
Log in to Virtual Conference
7:45 am - 8:30 am
EARLY BIRD SESSION: Evidence-Based LeadershipSM 101
Craig Deao, MHA
9:00 am - 9:30 am
Conference Kick-off and Industry Update
9:30 am - 10:15 am
Opening Keynote: The E-Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare
Craig Deao, MHA, Studer Group Senior Leader and Speaker
10:15 am - 10:30 am
10:30 am - 11:15 am
RURAL HEALTHCARE TRACK: Positioning Yourself For A Successful Affiliation: The Littleton Regional Healthcare Story
North Country Healthcare
11:30 am - 12:15 pm
RURAL HEALTHCARE TRACK: Achieving and Sustaining a Winning Culture
Fairview Northland Medical Center, Fairview Health Services (Princeton, MN)
12:30 pm - 1:35 pm
Lunch Break
1:35 pm - 2:20 pm
RURAL HEALTHCARE TRACK: Value. Coaching. Excellence.
Jamestown Regional Medical Center (Jamestown, ND)
2:20 pm - 2:35 pm
2:35 pm - 3:00 pm
Conference Highlights and Connecting the Dots
Colleen McCrory, MBA, FACHE, Studer Group Coach and Speaker
3:00 pm - 4:00 pm
KEYNOTE: 10 Minutes That Count
Quality versus Service - Liz Jazwiec, RN
Service Recovery: The Power of a 2nd Chance - Bob Murphy, RN
The High Reliability Journey- Dave Marshall
The Power of Positivity - Kandi Wiens, MBA, EdD
Transitions of Care - Faye Sullivan, RN

Day Two: WEDNESDAY, August 2, 2017

8:30 am
Log in to Virtual Conference
9:00 am - 9:15 am
General Session Welcome Day Two Kick-off
9:15 am - 10:00 am
A CEOs Perspective: Creating An Action - Oriented, Aligned and Mission Focused Organization
Jaime Wesolowski, President and Chief Executive Officer, Methodist Healthcare, HCA
10:00 am - 10:15 am
10:15am - 11:00 am
RURAL HEALTHCARE TRACK: Turning the Tables on High Turnover: Empowering Peer Interviewers to be the Guardians of Your Culture and using RCAs to Improve Retention
St David's Georgetown Medical Center (Georgetown, TX)
11:15am - 12:00 pm
RURAL HEALTHCARE TRACK: The Patient Experience Role: Do You Have the Alignment and Bandwith in Place to Drive the Culture Change You Need?
Adventist Health Clearlake
12:00 pm - 1:20 pm
Lunch Break
1:20 pm - 2:05 pm
RURAL HEALTHCARE TRACK: Engagement When It's Needed The Most
Door County Medical Center (Sturgeon Bay, WI)
2:05pm - 2:20 pm
2:20 pm - 3:05 pm
RURAL HEALTHCARE TRACK: Implementing Standards of Behavior in a Critical Access Hospital and hardwiring into the evaluation process
Mitchell County Hospital Health Services (Beloit, KS)
3:05 pm - 3:30 pm
Spotlight Poster Viewing
3:30 pm - 4:30 pm
KEYNOTE: The Heart of Engagement
Rich Bluni, RN

Day Three: THURSDAY, August 3, 2017

8:00 am
Log in to Virtual Conference
8:30 am - 8:45 am
General Session: Connect the Dots and Closing Remarks
8:45 am - 9:45 am
KEYNOTE: Leadership Competencies for 21st Century Healthcare
Presented by Craig Deao, MHA, Studer Group senior leader and speaker, Mark Graban, an internationally recognized author, speaker, consultant and entrepreneur, and Prashant Srivastava, Principal, Innosight
9:45 am - 10:00 am
10:00 am - 10:45 am
Leading a Culture Through High Reliability Change
Vikki Choate, MSN, RN, NEA-BC, CCM, CPHQ and Tony Gorski
10:45 am - 11:00 am
11:00 am - 12:00 pm
Closing KEYNOTE: Eyes Wide Open: Choose How You Live and Lead In Every Moment
Isaac Lidsky, a dynamic young speaker, author and executive consultant with a mile-long resume and inspiring, insightful lessons on overcoming personal and professional challenges.
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