The Engagement Conference

Boston /  September 11 - 13, 2017

Register Now

Price: Non Studer Group Partner $1495 For Studer Group partners with special pricing, your cost per attendee will display once you begin registration.

Tracks: Physician Engagement, Patient Engagement, Employee and Leader Engagement

Over the next decade, our healthcare systems won't just be asked to do things better; we'll be asked to do things differently. And that transformation requires physicians, employees, leaders and especially patients to fully engage. No matter the strategy you set or the technology you adopt, if the people don't do what evidence suggests they ought to, we won't achieve the intended results.

The good news is that research and experience show a very clear pathway to master this human side of healthcare transformation. Join us in discovering why engagement is crucial to transforming healthcare. Studer Group and Huron experts will share organization-wide benefits of engagement, such as dramatically improved clinical outcomes, increased patient volume and market share, and reduced turnover and burnout. You will return to your organization with the skills to develop a practical engagement strategy rooted in evidence-based tactics, technology, and the genuine desire to provide the best possible care for patients.

Choose your sessions from multiple topics offered across three tracks focused on patient engagement, physician engagement, and employee and leader engagement.

Download PDF One Sheet: Provide Information about this conference to your leader

Keynotes

Studer Conference Keynote Speaker Rich Bluni, RN

Rich Bluni, RN

Senior Leader, Author and Speaker, Studer Group

Studer Conference Keynote Speaker Craig Deao, MHA

Craig Deao, MHA

Senior Leader, Author and Speaker, Studer Group

CE Credits

Attendees can earn up to 14.5 credits.

Studer Group is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

Travel

The conference will be held at:

The Westin Copley Place
10 Huntington Avenue
Boston, MA 02116
Phone: (617) 262-9600

Book Your Room

Room rate: $319 + tax / night when reservations are made before August 25, 2017 or until the room block has been filled. Room rates increase after cut-off date. For reservations within the Studer Group block at The Westin Copley Place please click the button below.

 

Airport

Local Airport is Boston Logan International Airport (BOS)

For transportation options and information, please click here.

Day One: MONDAY, SEPTEMBER 11, 2017

11:30 am - 1:00 pm
Registration & Name Badge Pick-Up
1:00 pm - 1:15 pm
General Session: Welcome & Opening Remarks
KEYNOTE: Why Engagement Matters
Craig Deao, MHA, Studer Group Senior Leader and Speaker
2:10 pm - 2:30 pm
20 Minute Networking Break
2:30 pm - 3:15 pm
Concurrent Sessions

Patient Engagement Track

Population Health or Precision Medicine?
Gary Anthony

Physician Engagement Track

Sustainable Financial Health for Your Physician Organization
Matthew Bates, MPH

Employee and Leader Engagement Track

Don’t Hire Peter Gibbons: How to Find the Engagement Gene During the Selection Process
Craig Deao, MHA
3:30 pm - 4:15 pm
Concurrent Sessions

Patient Engagement Track

AIDET®: What You Say Makes a Difference
Rich Bluni, RN

Physician Engagement Track

Running on Empty? A Prescription for Healing Physician Burnout
Jeff Morris MD, MBA, FACS

Employee and Leader Engagement Track

Creating Cultures of Engagement and Accountability
4:15 pm - 4:30 pm
15 Minute Networking Break
4:30 pm - 5:00 pm
KEYNOTE: Healing Patient Engagement
Kris Ann Piazza, Studer Group Coach

Day Two: TUESDAY, September 12, 2017

7:00 am - 8:00 am
Networking Breakfast
8:00 am - 8:10 am
General Session: Welcome & Kick Start Day Two
8:10 am - 9:00 am
KEYNOTE: Learning from Other Industries About Engaging Customers
9:15 am - 10:00 am
Concurrent Sessions

Patient Engagement Track

Patient Engagement is Key to Bundled Payments
Lisa Reich, RN

Physician Engagement Track

Physician Engagement in Quality and Safety
Dave Marshall

Employee and Leader Engagement Track

highmiddlelow® Performer Conversations
10:15 am - 11:00 am
Concurrent Sessions

Patient Engagement Track

 If You Can Measure It, You Can Manage It: Quantifying Patient Engagement

Physician Engagement Track

Clinical Integrated Network Success
Gary Anthony

Employee and Leader Engagement Track

Nobody Fights Their Own Ideas - Innovation as a Source of Engagement
Craig Deao, MHA
11:15 am - 12:15 pm
KEYNOTE
Announcement Coming Soon
12:15 pm - 1:30 pm
Networking Lunch
1:30 pm - 2:15 pm
Concurrent Sessions

Patient Engagement Track

Looking Over the Horizon: Patient-centric Consumerism
Matthew Bates, MPH

Physician Engagement Track

Creating Physician Buy-In
Jeff Morris MD, MBA, FACS

Employee and Leader Engagement Track

Leader Rounding on Employees: The #1 Tactic to Engage Employees
Rich Bluni, RN
2:30 pm - 3:15 pm
Concurrent Sessions

Patient Engagement Track

Lessons Learned About Consumerism From Other Industries
Craig Deao, MHA

Physician Engagement Track

Maximize Patient Experience Through Access Accountability
Larry Stuckey

Employee and Leader Engagement Track

Engaging Employees in Performance Improvement
Jess Jones, CHFP and RaNae Wright, MHA
3:30 pm - 4:30 pm
KEYNOTE: 10 Minutes That Count
Gain insight from five healthcare experts who will each share 10 minute presentations relevant to engagement issues in today's healthcare organizations.

Day Three: WEDNESDAY, September 13, 2017

7:00 am - 8:00 am
Networking Breakfast
8:00 am - 8:10 am
General Session: Connect the Dots & Kick Start Day 3
8:10 am - 9:00 am
KEYNOTE: Leadership is a Choice
Linda Deering Dean, RN, President, Adovcate Sherman Hospital
9:15 am - 10:00 am
Concurrent Sessions

Patient Engagement Track

Bedside Shift Report and Communication Boards: Including the Patient as a Member of the Care Team
Erin Shipley, RN, MSN

Physician Engagement Track

The Consumer-Centric Physician Organization
Matthew Bates, MPH

Employee and Leader Engagement Track

The Power of Positivity: How to Drive Happiness, Engagement, and Greater Performance at Work
Kandi Wiens, Huron Senior Director
10:15 am - 11:00 am
Concurrent Sessions

Patient Engagement Track

Hourly Rounding®: Engaging Patients while Reducing Harm
Faye Sullivan, RN

Physician Engagement Track

Creating Efficientcies in the Patient Care Experience
Lynn Grennan

Employee and Leader Engagement Track

Making the Marriage Work: Post-Merger Success Factors
Jonathan Saylors
11:15 am - 12:00 pm
Concurrent Sessions

Patient Engagement Track

Engaging Patients As Financial Partners
Sondra Cari and Erin Bartley

Physician Engagement Track

Making the EMR Work - A Physician Centric Approach

Employee and Leader Engagement Track

Engaging the Nursing Workforce
Lisa Reich, RN
12:00 pm - 12:30 pm
Box Lunches - Grab & Go To Next Session
12:30 pm - 1:15 pm
Concurrent Sessions

Patient Engagement

Care Transition Calls: A Strategy for Patient Engagement and Outcomes
Rachael Johnson and Erin Shipley

Physician Engagement

Paying Physicians for Value-Based Care
Lynn Grennan

Employee & Leader Engagement

Engaging Employees in Patient Safety Practices
Dave Marshall
1:30 pm - 2:30 pm
KEYNOTE: The Heart of Engagement
Rich Bluni, RN, Studer Group Senior Leader and Speaker