The Engagement Conference

Boston /  September 11 - 13, 2017

Register Now

Price: Non Studer Group Partner $1495 For Studer Group partners with special pricing, your cost per attendee will display once you begin registration.

Tracks: Physician Engagement, Patient Engagement, Employee and Leader Engagement

Over the next decade, our healthcare systems won't just be asked to do things better; we'll be asked to do things differently. And that transformation requires physicians, employees, leaders and especially patients to fully engage. No matter the strategy you set or the technology you adopt, if the people don't do what evidence suggests they ought to, we won't achieve the intended results.

The good news is that research and experience show a very clear pathway to master this human side of healthcare transformation. Join us in discovering why engagement is crucial to transforming healthcare. Studer Group and Huron experts will share organization-wide benefits of engagement, such as dramatically improved clinical outcomes, increased patient volume and market share, and reduced turnover and burnout. You will return to your organization with the skills to develop a practical engagement strategy rooted in evidence-based tactics, technology, and the genuine desire to provide the best possible care for patients.

Choose your sessions from multiple topics offered across three tracks focused on patient engagement, physician engagement, and employee and leader engagement.

Download PDF One Sheet: Provide Information about this conference to your leader

Keynotes

Studer Conference Keynote Speaker Rich Bluni, RN

Rich Bluni, RN

Senior Leader, Author and Speaker, Studer Group

Studer Conference Keynote Speaker Craig Deao, MHA

Craig Deao, MHA

Senior Leader, Author and Speaker, Studer Group

CEU

Studer Group is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

Travel

The conference will be held at:

The Westin Copley Place
10 Huntington Avenue
Boston, MA 02116
Phone: (617) 262-9600

Book Your Room

Room rate: $319 + tax / night when reservations are made before August 25, 2017 or until the room block has been filled. Room rates increase after cut-off date. For reservations within the Studer Group block at The Westin Copley Place please click the button below.

 

Airport

Local Airport is Boston Logan International Airport (BOS)

For transportation options and information, please click here.

COMING SOON

Day One: MONDAY, SEPTEMBER 11, 2017

11:30 am - 1:00 pm
Registration & Name Badge Pick-Up
1:00 pm - 1:15 pm
General Session: Welcome & Opening Remarks
1:15 pm - 2:10 pm
KEYNOTE: Why Engagement Matters
2:10 pm - 2:30 pm
20 Minute Networking Break
2:30 pm - 3:15 pm
Concurrent Sessions

Patient Engagement

AIDET®: A Framework for Authentic and Compassionate Care
Rich Bluni, RN

Physician Engagement

AIDET®: A Framework for Authentic and Compassionate Care
Andy Ziskind, MD

Employee & Leader Engagement

Getting and Keeping the Right People on the Bus
Craig Deao, MHA
3:30 pm - 4:15 pm
Concurrent Sessions

Patient Engagement

Population Health or Precision Medicine?

Physician Engagement

Engaging Physicians for Care Across the Continuum

Employee & Leader Engagement

Creating Cultures of Engagement and Accountability
Dan Collard
4:15 pm - 4:35 pm
20 Minute Networking Break
4:35 pm - 5:05 pm
KEYNOTE: Engagement through the Voice of a Patient

Day Two: TUESDAY, September 12, 2017

7:00 am - 8:00 am
Networking Breakfast
8:00 am - 8:10 am
General Session: Welcome & Kick Start Day Two
8:10 am - 9:00 am
KEYNOTE: Learning from Other Industries About Engaging Customers
9:15 am - 10:00 am
Concurrent Sessions

Patient Engagement

Patient Engagement is Key to Bundled Payments

Physician Engagement

Optimizing the Clinical Network

Employee & Leader Engagement

highmiddlelow® Performer Conversations
Dan Collard
10:15 am - 11:00 am
Concurrent Sessions

Patient Engagement

Engaging Patients as Financial Partners

Physician Engagement

Reducing Physician Burnout
Jeff Morris, MD, FACS, MBA

Employee & Leader Engagement

Reducing Employee Turnover
11:15 am - 12:15 pm
KEYNOTE
12:15 pm - 1:30 pm
Networking Lunch
1:30 pm - 2:15 pm
Concurrent Sessions

Patient Engagement

Looking Over the Horizon: Patient-centric Consumerism
Matthew Bates, MPH

Physician Engagement

Giving Physicians the Information They Need to Improve Health

Employee & Leader Engagement

Leader Rounding on Employees: The #1 Tactic to Engage Employees
Rich Bluni, RN
2:30 pm - 3:15 pm
Concurrent Sessions

Patient Engagement

Reducing Readmissions Through Recurring Care Transition Calls
Erin Shipley, RN, MSN and Rachael Johnson

Physician Engagement

Making the EMR Work for Physicians

Employee & Leader Engagement

Engaging Employees in Performance Improvement
RaNae Wright, MHA and Jess Jones
3:30 pm - 4:30 pm
KEYNOTE: 10 Minutes That Count

Day Three: WEDNESDAY, September 13, 2017

7:00 am - 8:00 am
Networking Breakfast
8:00 am - 8:10 am
General Session: Connect the Dots & Kick Start Day 3
8:10 am - 9:00 am
KEYNOTE: Technology for Patient Engagement
Andy Ziskind, MD
9:15 am - 10:00 am
Concurrent Sessions

Patient Engagement

Bedside Shift Report and Communication Boards: Including the Patient as a Member of the Care Team
Erin Shipley, RN, MSN

Physician Engagement

Physician Feedback
Gurpreet Dhaliwal, MD

Employee & Leader Engagement

Positivity as an Engagement Strategy
10:15 am - 11:00 am
Concurrent Sessions

Patient Engagement

Hourly Rounding®: Engaging Patients while Reducing Harm
Faye Sullivan, RN

Physician Engagement

Creating Physician Buy-In
Jeff Morris, MD, FACS, MBA

Employee & Leader Engagement

Making the Marriage Work: Post-Merger Success Factors
11:15 am - 12:00 pm
Concurrent Sessions

Patient Engagement

Meeting the Needs of Distinct Patient Populations

Physician Engagement

Optimizing Clinic Access: Getting More Patients In and Honoring Their Time

Employee & Leader Engagement

Engaging Employees in Patient Safety Practices
12:00 pm - 12:30 pm
Box Lunches - Grab & Go To Next Session
12:30 pm - 1:15 pm
Concurrent Sessions

Patient Engagement

Including Patients as Part of Care Transitions

Physician Engagement

TBD

Employee & Leader Engagement

TBD
1:30 pm - 2:30 pm
KEYNOTE: What We All Need to Do as Engaged People . . . Advice for All of Us When We Become Patients Someday
Rich Bluni, RN, Studer Group Senior Leader and Speaker