What's Right in Health Care 2011 Presentations
Leah Binder, MA, MGA |
|
Jerod M. Loeb, PhD |
|
Peter Rhee, MD, MPH, FACS, FCCM |
Not Available |
Quint Studer |
Related Resources: Skill Set Matrix, Time Exercise, and Straight A Assessment |
Advocate Good Samaritan |
Baldrige and Studer: Integrating Two Powerful Approaches to Achieve Breakthrough Performance |
Baptist Health South Florida |
Diversity and Inclusion: Strategies That Get Real Results |
Children's Medical Center Dallas at Legacy |
Sustained Excellence: How to Rev Up Your Performance and Keep the Momentum Going |
Covenant Health |
Getting the Framework Right: How Evidence-Based Leadership Empowers 11,000 Professionals to Improve in Unison Related files: |
Eastern Maine Medical Center |
Getting Lean: How to Minimize Waste and Maximize Customer Care |
EmCare |
Better Patient Flow: The Key to High Quality, a Good Patient Experience, and Pay-for-Performance Success |
Flowers Hospital (CHS facility) |
When 99.9% is Not Good Enough: Expectations and Systems That Deliver Optimal Care and Value Based Purchasing Results |
Good Samaritan Hospital |
Safety First: Why Vigilant Regard for Safety Plays a Vital Role in the Patient Experience |
| Greenville Health System (Greenville, SC) |
A Call for Great Care: How Pre- and Post-Visit Clinical Phone Calls Save Money and Provide a Better Patient Experience |
Hawaii Pacific Health System (Straub Clinics) |
Physician Engagement and Beyond: Getting Physicians, Leaders, and Staff Focused on the Patient Experience |
Indiana University Health North Hospital |
Getting It Right Everywhere: How Moving to a Patient-Centered Culture Yields Extraordinary Results in Every Part of an Organization Related Video: Martin Luther King Jr. Day |
Lafayette General Medical Center |
A Superb Support Staff: Moving These Critical Team Members to a Culture of Always Related Videos: Comfortable with Uncomfortable and Lafayette General Medical Center Animation |
Medical University of South Carolina |
A Better Discharge Process: Using Lean Six Sigma and Multidisciplinary Collaboration to Improve Patients’ Experience |
Memorial Hospital Miramar |
Reaching the Summit: One Hospital's Inspiring Path to (Triple-Award-Winning) Quality and HCAHPS Success |
New Hanover |
Secrets of a Sustainable Culture: A CEO & CNO Share Real-Life Stories From Their Ongoing Journey to Great Service, Quality and Accountability |
OU Medicine |
The Accountability Factor: How Holding Leaders Accountable Brought Superb Results to a Complex Academic Medical Center |
The Ottawa Hospital |
A New Clinical Reality: How the Nursing and Inter-Professional Models of Care Can Transform Your Organization |
Overland Park Regional Medical Center |
Sending Them Home Prepared: Well-Executed Discharge Instructions and the Patient Experience |
Providence Health and Services |
Aligning Physicians in Trust and Collaboration as Accountable Care Emerges – Hospital and Health System Tactics |
Rochester General Health System |
A Great Place to Work: Quick Tips & Tools for Creating Engaged and Satisfied Employees and Physicians |
Roper St. Francis Healthcare |
Collegiality in the ED: Create Great Nurse-Physician Relationships (and Get Excellent Patient Outcomes in the Process) |
Sherman Hospital |
Moving HCAHPS Results, One "Composite Owner" at a Time |
St. David's HealthCare |
Skills Labs 101: How a "Practice Makes Permanent" Tool Moves HCAHPS Results, Accelerates Improvements, and Influences Culture Related Videos: |
TeamHealth |
The ED Metrics System: A Five-Star Plan for Service Excellence Related Videos: |
Upson Regional Medical Center |
A Report from the Front Line: From Skeptics to Owners of Excellent Service Delivery |
Studer Group ED experts Stephanie Baker, RN, MBA, CEN, Kirk Jensen, MD, MBA, FACEP, and Dan Smith, MD |
Building the Best Emergency Department |
Wolfram Schynoll, MD, FACEP, Dan Smith, MD, and other Studer Group physician coach experts |
What about the Docs? Physician Integration That Works |
Studer Group national speaker Bob Murphy, RN, Esq., FACHE, other Studer Group experts, and a panel of CEOs sharing their journeys |
Small and Rural Healthcare: Tactics for Driving Outcomes |
