Employee Engagement - highmiddlelow®
Conversations with High, Middle, and Low Performers  Guidelines for conversations with high, middle, and low performers. |
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Employee Development Plan - Sample  Sample employee development plan. |
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| highmiddlelow Staff Differentiator Tool Sample staff differentiator tool using general descriptions. |
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| highmiddlelow Tracking Log Sample tracking grid for HML; Leaders should use to identify HML performers, conversations and follow up. |
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Moving Organizational Performance  Sample conversations with high, middle and low performers. |
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| Tips for Difficult Situations with highmiddlelow Conversations Two page handout on how to handle situations when middle and low performers become upset, deny or redirect conversations. |
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| Ask Quint - Handling Low Performers Quint answers the question - "What is a reasonable expected turn around time for a low performer, and how do you know when your efforts are not going to get results?" |
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| HFMA 2005 highmiddlelow Conversations Article from Health Care Financial Manager's Magazine 2005. |
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| High Performers Ready to Quit 47% of high performers are actively looking for a new job. Read the Leadership IQ Web Article 2007 |
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| Overcoming the Low Performer Article from Indianapolis Star, March 2005 about overcoming low performers. |
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| Question 1 - 101 Answers to Questions Leaders Ask What are high, middle, and low performer conversations? |
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| Question 2 - 101 Answers to Questions Leaders Ask How do you sequence the high, middle, low performer conversations at the leader level? |
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| Question 3 - 101 Answers to Questions Leaders Ask Do you use technical ability in classifying high, middle, low performers? |
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| Question 4 - 101 Answers to Questions Leaders Ask When re-recruiting high performers, what if certain departments don't agree on ratings? |
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| Question 42 - 101 Answers to Questions Leaders Ask What should we do if leaders give late evaluations? |
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| Question 48 - 101 Answers to Questions Leaders Ask Are there any "best practices" for improving employee satisfaction? |
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| Question 5 - 101 Answers to Questions Leaders Ask Do excessive unplanned absences make an employee a low performer? |
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| Question 50 - 101 Answers to Questions Leaders Ask How can I make my staff's jobs better? |
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| Question 52 - 101 Answers to Questions Leaders Ask How can we get people on board? |
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| Question 53 - 101 Answers to Questions Leaders Ask How can we keep employee forums valuable and energizing for staff? |
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| Question 59 - 101 Answers to Questions Leaders Ask How do we handle anonymous complaints? |
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| Question 6 - 101 Answers to Questions Leaders Ask How do I deal with a staff member who thrives on gossip? |
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| Question 60 - 101 Answers to Questions Leaders Ask How can I recognize and reward non-patient care staff? |
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| Question 61 - 101 Answers to Questions Leaders Ask How do we provide recognition for night shift employees? |
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| Question 64 - 101 Answers to Questions Leaders Ask How can we help other leaders hold up the mirror? |
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| Question 67 - 101 Answers to Questions Leaders Ask What is your advice for performance appraisals for frontline employees? |
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| Question 68 - 101 Answers to Questions Leaders Ask How can we ensure our efforts speak to all cultures? |
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| Question 7 - 101 Answers to Questions Leaders Ask How can one employee confront another one on behavior? |
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| Question 70 - 101 Answers to Questions Leaders Ask What role do volunteers play? |
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| Question 8 - 101 Answers to Questions Leaders Ask What if an informal leader isn't on board? |
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| Question 91 - 101 Answers to Questions Leaders Ask How can staff better manage multiple patient requests? |
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| What To Do If Your Boss is a Low Performer Blog on what to do if your boss is a low performer |
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Microsoft Excel Document