HCAHPS
How to Build HCAHPS into Eleven Tactics You are Already Doing   Click here to learn how to add HCAHPS into Studer Group evidence-based tactics that will improve the Communication with Nurses Composite. |
downloads, (added 4/29/2010) |
| The Age of HCAHPS: Four Reasons Why Those 27 Survey Questions Will Change Healthcare Forever Everyone is looking for a silver bullet, and HCAHPS is the closest thing we have to one. Raise HCAHPS scores and many other problems will fix themselves. This includes readmissions and hospital-acquired infections, both of which are extremely costly to healthcare organizations. |
downloads, (added 4/28/2010) |
Strategies and Tactics for HCAHPS in your organization  Use this exercise to engage leaders and staff in thinking about the strategies and tactics they can use to increase the patients perception of care under each of the HCAHPS composites. |
downloads, (added 4/15/2010) |
Microsoft Excel Document