Emergency Department Partner Tools

ED Q&A - Front Door to Pay-for-Performance Adobe Acrobat File
Studer Group's Executive Vice President and industry strategist, Brian C. Robinson, and national ED coach expert, Regina Shupe, MSN, RN, CEN, share the latest tools, tips, and metrics for maximizing ED performance for overall organizational performance.
downloads, (added 7/21/2011)

ED Q&A - How to Manage Drug-Seeking Patients in the Emergency Department Adobe Acrobat File
An interview with Dan Smith, MD, Studer Group coach, national speaker, and practicing Emergency Department physician
downloads, (added 3/23/2011)

ED Hospitalist Collaboration Q&A Adobe Acrobat File
Three of Studer Group’s emergency department coach experts—Stephanie Baker, RN, CEN, MBA; Wolf Schynoll, MD, FACEP; and Faye Sullivan, RN—share best practices related to a key patient safety issue: how to drive effective collaboration between ED physicians and hospitalists.
downloads, (added 9/1/2011)

ED Whitepaper - Managing Drug-Seeking Behaviors & Super Users in the Emergency Department Adobe Acrobat File Partner Only
How to deal with patients exhibiting chronic pain or drug seeking behaviors for fewer complaints and better care.
downloads, (added 3/23/2011)

Tools to Manage Drug-Seeking Behaviors & Super Users in the Emergency Department Adobe Acrobat File
While emergency department "super users" typically represent no more than three percent of the ED patient population in Studer Group's Learning Lab, they can make it challenging to execute and hardwire service for all patients (including super users). This document contains four tools to ensure appropriate utilization and care in your ED.
downloads, (added 3/23/2011)

Rounding on Patients Log Microsoft Word Document Partner Only
Tool for leaders to use when rounding on patients
downloads, (added 10/10/2009)

Rounding on Staff Log Microsoft Word Document Partner Only
Tool to document staff rounding
downloads, (added 10/10/2009)

Key Words for Reception Area Rounding Adobe Acrobat File Partner Only
A sample preference card for support departments to use during internal customer rounding.
downloads, (added 3/10/2009)

Stop Light Report Microsoft Word Document Partner Only
Use this to to communicate in writing how the ideas/concerns harvested in rounding are handled.
downloads, (added 10/10/2009)

Stop Light Report Adobe Acrobat File Partner Only
This is an alternate version of a stop light report.
downloads, (added 10/10/2009)

Accountability Metric Database Microsoft Excel Document Partner Only
List of sample metrics by hospital department
downloads, (added 10/10/2009)

Example Goals by Organization Level Adobe Acrobat File Partner Only
Example Goals by Organization Level
downloads, (added 10/10/2009)

Leader Evaluation Goal Library Adobe Acrobat File Partner Only
Library of goals used in leader evaluation.
downloads, (added 10/10/2009)

AIDETSM Customer Rounding Observation Log Microsoft Word Document Partner Only
Tool to document staff rounding
downloads, (added 3/10/2009)

Discharge Call Question Library Microsoft Excel Document Partner Only
A database of discharge call questions that covers different units and areas of the hospital.
downloads, (added 10/10/2009)

Bedside Report Implementation Template Microsoft Word Document Partner Only
Sample work plan template for bedside shift reports.
downloads, (added 10/10/2009)

 

Categories

Employee Engagement

HCAHPS

Leader Development

Leader Evaluation

Monthly Meeting Model

Emergency Department

Must Haves®

Patient Care Tactics

Legend

Partner Only Exclusive tools for Studer Group's Partners. To learn more about becoming a partner, contact us.

Adobe Acrobat File Adobe Acrobat File

Microsoft Word Document Microsoft Word Document

Microsoft Word Document Microsoft Excel Document

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