Debbie Cardello , RN, MSN

Debbie Cardello is a Registered Nurse and the former Chief Operating Officer of Robert Wood Johnson University Hospital in Hamilton, New Jersey, the 2004 winner of the prestigious Malcolm Baldrige Quality Award. She is recognized for her strong results orientation, her demonstrated expertise in service and operational excellence, and her experience of 20 years as a healthcare leader. Debbie is a trained examiner for the Malcolm Baldrige National Quality Award. Under her leadership, Robert Wood Johnson University Hospital achieved bottom line results in the nation’s top 10 percent in quality outcomes as well as patient,employee and physician satisfaction.

Debbie earned her Masters of Science Degree from Widener University in Chester, Pennsylvania and her Bachelor of Science degree from Felician College in Lodi, New Jersey. She is a graduate of Hackensack Hospital School of Nursing. She previously held the positions of Chief Nursing Officer and Emergency Department Director.

Debbie is a published author of "Improving Patient Satisfaction With a Bit of Mystery" and "Monitoring Daily Staffing Variances, Productivity, and Length of Stay in the Emergency Department," both in Nursing Management, and "Implementation of a One Hour Fast Track Service; One Hospital's Experience" in the Journal of Emergency Nursing.

As a Baldrige recipient, examiner and Studer Group Coach, Debbie is able to help hospitals focus, align and accelerate their performance excellence journey.