Linda Deering , RN, MSN

Linda has 30 years of experience in nursing, leadership and hospital operations. She brings her expertise to help other organizations achieve operational excellence. Linda has a talent for creating enthusiasm and tactical plans that really work. As a working executive, Linda brings real time operational experience to her Studer coaching.

In her current role as the Chief Operating Offi cer for Sherman Health in Illinois, she is leading the organization to great outcomes. During her tenure there, the patient satisfaction has increased from the 40th percentile to the 65th percentile; physician satisfaction from the 50th percentile to the 92nd percentile; employee satisfaction from the 45th percentile to the 62nd percentile; and turnover decreased from 20% to 10.5%. These improved results occurred during a time of fi nancial challenges, needed downsizing, and operational efforts to move into a new replacement hospital, which occurred on December 15, 2009.

Prior to her work at Sherman, Linda served as the Vice President for Patient Services, and Chief Nurse at Delnor-Community Hospital in Illinois, where she was their champion for excellence since 1998. In that role, she has helped to achieve inpatient satisfaction to the 95th percentile, and emergency department patient satisfaction to the 99th percentile. Additionally, Delnor won awards for employee and physician satisfaction, both at the 99th percentile for four consecutive years. As well as receiving the prestigious Magnet Nursing Designation by the American Nurses Association.

Through her participation in the Studer Group, Linda fulfi lls her passion for improving healthcare environments across the nation, by making hospital cultures healthier for patients and clinicians. Her presentations at Froedtert Medical Center, Eastern Maine Medical Center, Cleveland Clinic, Intermountain Health and more have resulted in the highest praise from her audiences. She has the ability to positively infl uence change and help other organizations produce key results. As an entertaining and articulate speaker, Linda is able to share the tips and tactics that improve performance to create great places for employees to work, patients to receive care, and physicians to practice.

Education

Northern Illinois Unversity
Master of Science in Nursing
Bachelor of Science in Nursing

Elgin Community College
Associate of Art and Science

Illinois Masonic School of Nursing
Diploma of Nursing