Studer Group Resources for Physicians

Studer Group has numerous resources available to physicians that drive return on investment and patient satisfaction results for both hospitals and single or multi-specialty physician groups. For a complete listing of physician resources please refer to the list and descriptions below.

Studer Group has created a physician specific coaching for 2009. The physician coaching will help organizations engage and collaborate with their physicians. From an initial survey and analysis of an organization's situation and specific needs, a comprehensive physician coaching plan and strategy will be formulated and executed to drive patient perception of care and satisfaction results. Paralleling the success of Studer Group's inpatient coaching, the physician coaching will utilize the evidence-based tools and coaching tactics that Studer Group has developed to achieve successful outcomes for the hundreds of clients that we have partnered with in the past.

Click here to download an Evidence-Based Physician Coaching resource page.

For more information on the Physician Coaching click here.

Practicing Excellence: The Physician Institute*

This one-and-a-half day session is designed to provide physicians and those who work with them practical, evidence-based tactics to engage and lead physicians to clinical, service and operational excellence. Participants will return to their practices with a road map to achieve measurable results in patient satisfaction, physician satisfaction, employee retention, and clinical outcomes.

March 31 – April 1, 2009 Los Angeles, California
September 9 – 10, 2009 Baltimore, MD

*Also available as an onsite institute that can be brought to your organization.

Nuts and Bolts of Service and Operational Excellence in the Emergency Department

Improve patient flow and build service and operational excellence in your Emergency Department as Jay Kaplan, MD, FACEP and Stephanie Baker, RN, MBA, CEN, both with extensive and ongoing real-life ED experience, share proven tactics such as Provider in Triage, Rounding for Outcomes, Discharge Phone Calls, Key Words at Key Times and AIDET^SM.

March 17 – 18, 2009 Nashville, TN
October 14 – 15, 2009 Phoenix, AZ

For more information or to register for these institutes visit www.studergroup.com/institutes .

What's Right in Health Care^SM National Conference

Join more than 1,500 passion-driven leaders from across the nation and around the world as we share What's Right in Health Care. Whether you are just beginning your journey or well on the way to sustaining organizational excellence, this event will give you the fresh ideas, evidence-based tactics and professional connections to achieve your goals. To learn more or to register, click here.

• HCAHPS/CAHPS – Preparing your Practice for Transparency in Patient Perception of Care
  Wolf Schynoll, MD, FACEP
  February 25, 2009

• Dealing with ‘Special' Colleagues: Discouraging Disruptive Behavior
  Featured Speaker Gerald Hickson, MD, Faculty, Vanderbilt University Medical Center
  May 13, 2009

• Engaging Physicians
  Stephen Beeson, MD
  August 12, 2009

• Physician Accountability – Aligning Physician Performance with Organizational Goals to Drive Clinical and Financial Outcomes
  Wolf Schynoll, MD, FACEP
  October 21, 2009

For more information on Studer Group's Webinar series contact Colleen Thornburgh at colleen.thornburgh@studergroup.com or click here.

	Physician Collaboration Toolkit This is a guide for administrators and other health care professionals to collaborate with physicians. Only an electronic version format of this tool kit is available at no charge to Studer Group Partner Organizations.
	Physician Selection Tool Kit This tool kit offers a clear-cut strategy for hiring physicians who have both clinical competence and strong interpersonal skills. Only an electronic version format is offered. This tool kit is available at no charge to Studer Group Partner Organizations.

For more information on Studer Group's Physician Toolkits click here.

Hardwiring Excellence In Hardwiring Excellence, Quint Studer helps health care professionals to rekindle the flame and offers a road map to creating and sustaining a Culture of Service and Operational Excellence that drives bottom-line results.

Practicing Excellence So much of a medical organization's success rides on the leadership, conduct and performance of its physicians. How does a health care organization engage its physicians to lead by example? And how does a physician-in the midst of 25 appointments, 30 phone messages, hospital rounds, and the details of "managing" a clinical practice-do what needs to be done to foster satisfaction and loyalty among patients? Practicing Excellence eloquently answers these questions.

For more information on books for physicians click here.