SELF TEST

HAS YOUR EMERGENCY DEPARTMENT HARDWIRED FLOW?

Answer these questions. Then see how you rate.

  1. Does your ED consistently pull until full (24/7) when beds are available?
    Yes No
  2. Do you collect data to measure and track key metrics to anticipate arrivals, staffing, and flow?
    Yes No
  3. Do more than 75% of low acuity patients have a door to discharge time of 60 minutes or less?
    Yes No
  4. Do you routinely calculate the financial impact of reducing your Left Without Being Seen patients?
    Yes No
  5. Does your team consistently use key words to positively impact the quality of the ED patient experience?
    Yes No
  6. Do you use interdisciplinary teams or forums to review ED flow challenges and implement solutions?
    Yes No
  7. Have you hardwired a process to round hourly in reception and treatment areas in the ED?
    Yes No
  8. Are you using post-visit phone calls to validate the patient experience?
    Yes No
  9. Do senior leaders model and hold staff accountable through objective goals and measures for excellence in the ED?
    Yes No