HARDWIRED RESULTS ezine - ISSUE 10

Spring 2008-Issue 10


	Message From Quint: Build Physician Loyalty, Trust and Collaboration

	Create Physician Loyalty that Joint Venture Firms Can’t Beat

	Re-Recruit New Physicians

	Build A Shared Agenda

	Transparency Gets Results

	Round on Referring Physicians

	You Speak. We Listen.

	Hire the Right Physicians

	Wow Physician Splitters

	Deal with Difficult Doctors

Take this SELF-TEST:


	Is your organization vulnerable to physician joint ventures?

SELF TEST
IS YOUR ORGANIZATION VULNERABLE TO PHYSICIAN JOINT VENTURES?

Answer these questions. Then see how you rate.

1. We use behavioral-based questions and peer interviewing in our physician selection process to ensure a good cultural fit that aligns with mission, vision, and values.
Yes No

2. We conduct physician satisfaction surveys and consistently respond to physician dissatisfiers.
Yes No

3. Our physicians feel they have the tools, skills, and leadership they need to meet patient expectations and organizational goals.
Yes No

4. Physician communication is hardwired for strong collaboration within the patient care team and other leaders and employees.
Yes No

5. Physicians feel recognized and appreciated for the contributions they make in our organization.
Yes No

6. There is a culture of full transparency with physicians that actively drives patient satisfaction and improved clinical outcomes.
Yes No

7. We provide physicians with leadership skills training.
Yes No

8. We identify, coach, and track difficult physicians to help them change their behaviors.
Yes No

9. Physician incentives are aligned with organizational objectives so that high performers are rewarded and low performers are moved out of the organization.
Yes No

10. We actively solicit ways to better meet the needs of physician splitters and high volume admitters in our community.
Yes No

11. Leaders at our organization look for ways to collaborate with physicians on new ventures.
Yes No