Self Test

ARE YOU AN ENGAGED LEADER?

Test yourself or your supervisor. Answer these questions and see how you rate. Based on your results, you'll have access to tips you can use to continue to build your skill set. Thank you for your commitment to being a strong leader.
1. Does each of your employees have a clear understanding of what you expect from them?
a) Yes
b) No


2. Do you regularly ask your employees if they have the tools and equipment they need to do their jobs?
a) Yes
b) No


3. Do you actively re-recruit high and middle-performing staff and de-select low performers quickly?
a) Yes
b) No

4. Do you use standardized meeting agendas that focus on people, service, quality, finance and growth?
a) Yes
b) No


5. Do you and your staff know key words and phrases to use with patients and families to attain a high level of satisfaction?
a) Yes
b) No


6. Are results in patient satisfaction communicated to all staff consistently?
a) Yes
b) No


7. When answering tough questions from staff, do you take ownership for answers they may not like (versus blaming someone else)?
a) Yes
b) No


8. Do you consistently “manage up” your staff, by regularly sending names of those who should be recognized to your leader?
a) Yes
b) No


9. Do you utilize staff in peer interviews for new hires?
a) Yes
b) No


10. Do you invest in ongoing training to ensure your direct reports have the competencies they need to do their jobs well?
a) Yes
b) No


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